United Yacht Transport REVIEW: United Yacht Transport - best price beat guarantee in North America, only yacht carrier in the industry offering clients a 100% risk-free booking program where no upfront deposit is required.  United Yacht Transport, premier direct yacht transportation company based in Fort Lauderdale, Florida. United Yacht Transport's primary routes include North America, Caribbean, Central America, Mediterranean, & Asia.  United Yacht Transport dedicated to remaining most cost effective, safe & reliable yacht transportation solution available in the market today.  United Yacht Transport's Risk-Free Booking Program expands on company’s dedication to providing clients with highest standards in yacht transportation. 

United Yacht Transport joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.

Ripoff Report Verified™ part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By Ed Magedson - Founder, Ripoff Report

Ripoff Report REVIEW / United Yacht Transport Dedicated to Customer Satisfaction

United Yacht Transport has a price beat guarantee in North America and is the only yacht carrier in the industry offering clients a 100% risk-free booking program where no upfront deposit is required. United Yacht Transport is a premier yacht transportation company based in Fort Lauderdale, Florida and is a direct provider of yacht transportation services. Their primary routes include North America, Caribbean, Central America, Mediterranean, and Asia. United Yacht Transport strives to become the most cost effective, safe and reliable yacht transportation solution available in the market today. Their Risk-Free Booking Program builds on that commitment and expands on the company’s dedication to providing its clients with the highest standards in yacht transportation. The booking program offers a range of new features, including:

• Price beat guarantee- They are the lowest cost carrier in North America and will beat any valid price.
• No payment required until after your yacht is loaded aboard the vessel.
• Written confirmation by vessel owners that the freight has been paid.
• Third-party escrow account for all financial transactions.
• Lloyd's of London cargo insurance policies.
• Confirmed vessels from established vessel owners.
• Daily email updates on vessel ETA.

"We understand the concerns within the industry, and we’re always looking for ways to provide them with better, more innovative solutions that can give them greater peace of mind. Our new, risk-free booking program continues our promise of excellent service and our commitment to serving our clients’ needs. We’re excited to raise the bar for yacht transportation companies by implementing these changes. In markets that we service, there is simply no reason to go anywhere else for your yacht transportation needs.” ~ United Yacht Transport President Paul Haber

Anyone considering yacht transport should read the following guide to Choosing a Yacht Transportation Provider. The yacht transportation industry offers yacht owners the option of relocating their yachts to almost any region of the world. Choosing a yacht transportation provider is an important decision in making the shipping experience a positive one.

Choosing A Yacht Transportation Provider

KEY FACTORS TO CONSIDER WHEN CHOOSING A YACHT TRANSPORT COMPANY

Transport options.

When considering the relocation of your yacht, it is important to understand the options available for your size yacht. These options are mainly determined by the length, beam and weight of your yacht. For smaller yachts (up to 40’), road transport can be considered. The total beam and height are the main factors in determining if road transport is an option. However, the maximum height of the yacht loaded on the trailer cannot exceed 13’ 6”. The second option is to load your yacht aboard a container vessel. With this option, your yacht would be fitted to a cradle and loaded on top of a stack of containers. This option is generally considered for yachts in the medium size range (up to 60’) and is considered to many in the industry to be the most risky option of transport due to the unqualified dock labor responsible for the loading and discharge of the yacht. The third option is to contract with an exclusive yacht carrier who specializes in the transportation of medium and large size yachts. These companies maintain highly qualified staff that are specifically trained in the handling of larger yachts. There are currently only three (3) companies in the world that can be considered a “true” yacht carrier.

Choosing between a Yacht Carrier and a Yacht Transport Broker.

At first glance, it may appear that there are many yacht transportation providers to choose from. However, most of these companies found on the internet are actually yacht transportation brokers. In recent years, many new companies have either opened shop or rebranded themselves to appear as “yacht carriers”. The majority of these new companies actually operate in the capacity of a “yacht transport broker”. The business model for this new group of brokers is to book the end client (ie. Yacht Owner) and then try to source the carriage of the yacht to an actual carrier at a lower rate than charged to the end client. The problem with this model is that, in many cases, the broker will book the job at a rate which is below what the actual carrier will accept to transport the yacht. The reputable yacht carriers have caught onto this game and no longer accept bookings from many of these brokers at below market rates, leaving those bookings unfulfilled. Many of these companies now claim to be the carrier, rather than a broker, which has further confused the industry. If you wish to confirm whether or not you are speaking to a broker or carrier, please ask him or her to send you the contact details for the vessel agent at both the load and discharge ports so that you can speak with them directly. Unlike a broker, a carrier must have an established relationship with a vessel agent each time the vessel enters and departs any port worldwide. If they cannot provide you with this information, they are most likely a broker. A carrier, on the other hand, actually handles your yacht from the loading port to the discharge port. Think of it as going straight to a wholesaler rather than going to a retailer to buy these items, you can cut out the middleman and do business directly with the wholesaler. In the same way, rather than using a broker, you have the option of contracting directly with the yacht carrier.

"The problem with this model is that, in many cases, the broker will book the job at a rate which is below what the actual carrier will accept to transport the yacht."

Additional operational charges.

When comparing rates from different carriers you need to confirm that the booking is on a water to water basis. This term indicates that all labor for loading and discharge as well as any necessary, lifting/ cradling equipment is included in the freight rate.

Insurance coverage.

A separate Cargo Insurance policy is required when transporting your yacht aboard an ocean going vessel. This policy is separate from your navigational insurance policy will cover the exposure for loading, discharge and ocean transit. It is very important to understand your deductible exposure when purchasing a cargo insurance policy. These rates will fluctuate depending on the port of loading/ discharge and the intended route of the ocean going vessel.

Damages

Before the loading of your yacht it is highly recommended that you take pictures of the interior and exterior of the yacht. In the event that your yacht is damaged during the transport it will be very important to document the condition of the yacht prior to loading.

Don’t always accept the lowest price

It is always tempting to accept the lowest price for the transport of your yacht, as the rate is generally a significant amount of money. However, some brokers may quote you an unreasonably low price just to get your business without the ability to follow through. More often than not, if the prices you are quoted are drastically different from a carrier, you are giving up something in service.

Method of payment

All payments to your yacht transportation provider should be processed through a third party escrow agent. A reputable yacht carrier or broker should not have an issue with these payment terms. The terms of the escrow agreement should state that upon issuance of the Bill of Lading your funds should be released to the service provider.

Delivery times

Most yacht carriers will provide you with a loading window rather than an actual date. This is due to the many variables that can affect a ship’s actual arrival date. Many factors such as weather, port delays etc. cannot be controlled by the carrier and should be considered when planning your transport. It is quite common to expect a loading window of between 10-20 days. This window is generally narrowed as the loading date approaches. It is nearly impossible to guarantee delivery dates until the yacht is loaded aboard the carrying vessel. Once the yacht is loaded, a fairly accurate arrival date to the discharge port should be expected.

Cancellation dates

Although vessel arrival dates cannot be accurately predicted, there should be period of time in which the delay is considered unreasonable. An unreasonable delay should be considered to be a delay lasting longer than thirty (30) days. A cancellation date should be clearly defined in the contract when choosing any yacht transportation provider. Never enter into a contract without a clear cancellation date for non-performance.

United Yacht Transport.

United Yacht Transport strives to become the most efficient, safe and cost effective yacht transportation solution available in the market today. Their 100% Risk-Free Booking Program builds on that commitment and expands on the company’s dedication to providing its clients with the highest standards in yacht transportation. United Yacht Transport is the first and only current carrier in the industry offering clients a 100% risk-free booking program.The new booking program offers a range of features, including:

• No payment required until after your yacht is loaded aboard the vessel
• Price beat guarantee
• Written confirmation ensuring the vessel owners have been paid the freight costs associated with the transport
• Guaranteed cancellation date in the event of delay
• Third-party escrow account for all financial transactions
• Lloyd’s of London cargo insurance policies
• Confirmed vessels from established vessel owners
• Daily email updates on vessel ETA

If you should have further questions regarding their risk-free booking program, please feel free to contact us at 954-383-4448 or on the web at www.united-yacht.com

“United Yacht Transport specializes exclusively in the transportation of yachts to any worldwide destination."

 

*Any consumer not receiving satisfaction from a member of Ripoff Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com

 

This kind of dedication to customer service means that United Yacht Transport will do whatever it takes to make sure their customers are properly taken care off. As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with United Yacht Transport or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect.

 

Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us. EDitor@ripoffreport.com

 

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

 

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel safe confident and secure when doing business with United Yacht Club.

 

Here's why.

 

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about United Yacht Transport’s Commitment to Excellence and Consumer Satisfaction.

 

Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
..by consumers, for consumers


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