Complaint Review: UNITEDTEL, 247MP3S.COM, AT&T - Rochester New York
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- Author Confirmed
- UNITEDTEL, 247MP3S.COM, AT&T 274 N Goodman Suite A302 Rochester, New York U.S.A.
- Phone: 866-877-1160
- Web:
- Category: Telephone Companies
UNITEDTEL 247MP3S.COM On Behalf Of AT&T Unauthorized service charge made through ATT account Rochester New York
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An unauthorized "Enhanced services" charge of $14.95 appeared on my telephone bill for mp3 downloads. I called 1 888 301-3724 as per guidance on the ATT bill. This ATT number in turn connected me to United Tel. The helpdesk person at United Tel said that it would take two months to remove the current charge plus a charge already made for the next bill. That person also suggested that I instruct ATT to ban third party charges, but not before the credit comes.
The helpdesk person also told me that the charge came via my wife's email. My wife tells me that that email is used as a decoy for commercial website registration.
My wife says she never ordered the services, which is true because no one in our household has ever downloaded mp3's, except for briefly 6 months ago through amazon.com.
The charge on the ATT statement looked like this:
3-01 3-22 UNITEDTEL 247MP3S.COM MTH SUBSCRP FEE 14.95
Paul
Duncanville, Texas
U.S.A.
This report was posted on Ripoff Report on 04/26/2009 12:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/unitedtel-247mp3scom-att/rochester-new-york-14607/unitedtel-247mp3scom-on-behalf-of-att-unauthorized-service-charge-made-through-att-accou-446647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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