- Report: #1098233
Report - Rebuttal - Arbitrate
Complaint Review: universal auto plaza orlando
universal auto plaza orlando3701 W Colonial Dr orlando, Florida USA
universal auto plaza orlando would not recommend or purchase from them; crooked orlando Florida
*Consumer Comment: Hang On a Minute...
*Consumer Comment: Never pay your deposit in cash
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Terrible company. Every bit of a used car dealership. Prices on line are cash only; never states that anywhere. If you need to finance the price goes up $2,000. Takes about a week for you to actually get the car that you are financing. Dealt with salesman named Jimmy who promised us everything the dealership could not give us. We were told Monday the financig would go through and we would get our car. That didn't happen. Wewere given a loaner car that not only overheated, did not start the next morning so I could not get to work. Then when I told them I did not want to buy the car because the loaner they gave me didn't work after Jimmy told me it was a great little car. I was hung up on and it took numerous attempts to get the finance guy to talk to me; all I wanted was my deposit back. I went down there and got the same thing he kept telling me he would see what he could do and call me. No call was ever made to me. I went there a second time and got the same results; again no phone call. I should have read reviews about the company before leaving a deposit. If you read all their reviews on all the different sites you will even see there is an employee who tells you how crooked they are. My deposit wasn't very much (in their eyes) but it is a weeks paycheck to me. They still have a car to sell I am walking out with nothing when I was told by Jimmy I would get my money back if we decided to not buy the car. This was my first car buying experience and it was horrible. On a side note when I went to leave my deposit they would not take a check, they said their credit card machine is down and only take cash. Now I see why. Be wary.
This report was posted on Ripoff Report on 11/09/2013 07:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/universal-auto-plaza-orlando/orlando-Florida-32808/universal-auto-plaza-orlando-would-not-recommend-or-purchase-from-them-crooked-orlando-F-1098233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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