- Report: #787276
Report - Rebuttal - Arbitrate
Complaint Review: University Of Phoenix
University Of Phoenix4635 E. Elwood Street Phoenix, Arizona United States of America
University Of Phoenix fraud Phoenix, Arizona
*Consumer Comment: Timing
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Over a year ago, while stating my concern over the high tuition, the enrollment counselors at the University Of Phoenix assured me I would be graduating in May of 2011. I wish I would have paid more attention to the smiles on their faces. There was no smile on my face, but believing I would have my bachelor's degree in May of 2011 was just enough to get
me to sign up for the program at the University Of Phoenix. Now it feels like a con artist tricked me out of my time and thousands of dollars.
With only five classes left to take, the University Of Phoenix suddenly returned part of my student loan back to the lender. The financial counselor told me the next class must be paid out-of-pocket before they will let me continue.
Wondering what happened to the AZ Grant I applied for months ago, I checked their website. It said I was awarded their grant. Bonnie Gonzales, a financial counselor at the University Of Phoenix told me she could not find any information. I telephoned the office for AZ Grant that day. The representative from AZ Grant told me I was awarded their grant months ago and they have been waiting for the University Of Phoenix to approve it. Then, Brad Beyer, a financial manager at the
University Of Phoenix told me told me I might quality for the AZ Grant, but they are still reviewing all the students who signed up for it on their website and my case was undetermined. Once again I telephoned the office for AZ Grant. They assured me I was already awarded this grant. The financial counselors at the University Of Phoenix lied to me about
the AZ Grant.
I was also awarded a Pell Grant two months ago. I am currently not attending class because the financial counselor told me the next class must be paid out-of-pocket by me before the Pell Grant can be applied.
This school is tremendously overpriced and even though I am currently eligible for a Pell Grant, the University Of Phoniex refuses to award it to me.
I regret the day I walked onto their campus.
This report was posted on Ripoff Report on 10/10/2011 09:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/University-Of-Phoenix/Phoenix-Arizona-85040/University-Of-Phoenix-fraud-Phoenix-Arizona-787276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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