THE UNIVERSITY OF PHOENIX CONTINUES TO CHARGE ME FOR A CLASS THAT WAS DROPPED!
I have sent evidence by written documentation, and I have cooperated in a respectful and patient manner with the various University of Phoenix departments,(in the state of Arizona and in the state of California) in regards to resolving a (class drop/withdrawal error) that was made by the
University of Phoenix. I have been trying to get UOP to resolve this error ever since it was brought to her attention in 2004. And all UOP has done is shuffle papers and demand money from me. As a result of the University of Phoenixs negligence, an erroneous charge of 690.00 has been and still shows as owed on student record. It is also, evidenced by various documents, and by University of Phoenix staff members (Past and present) own admission, that the class in question was requested to be dropped in writing by me on several occasions before the allocated deadline to drop your
class in question.
Furthermore,the university is refusing to give me access to her completed degree and
official school transcripts, Consequently, According to the university staff letters and Emails, I submitted numerous written Class Drop Slipsto your San Diego, California Campus Finance office, before the deadline allocated by the university to drop the class in question. I have continuously followed the university rules by submitting the drop slips before the deadline, and was clearly within UOP policy each time I submitted the drop slips, but the university has repeatedly made no
genuine attempt to correct this error or explain to me in real detail why I am wrong Furthermore,your university continues to withhold my legitimately earned degree and transcripts.
Moreover, the university staff has continually admitted in writing that, (four) Drop class slips reached the University of Phoenix Finance office in San Diego before the allocated deadline to drop classes. Also by the university staff own admission, in writing, I had numerous telephone conversations with University of Phoenix, staff members indicating the same.