• Report: #1084202

Complaint Review: University Volkswagen Mazda

  • Submitted: Fri, September 13, 2013
  • Updated: Fri, September 13, 2013

  • Reported By: Heather ABQ — Albuquerque New Mexico
University Volkswagen Mazda
5150 Ellison St NE Albuquerque, New Mexico USA

University Volkswagen Mazda Assault on Customer Albuquerque New Mexico

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Please, I repeat PLEASE do not step foot into University Motors Mazda VW. I visited University Motors a few months ago hoping to drive away in a vehicle that would get me to and from work. I was in a bad situation, very down and out at the time. I desperately needed a reliable vehicle. The salesman tried to sell me a vehicle that stalled during the test drive. When I expressed concern, the salesman told me that he saw my credit report and my income, and that I didn't deserve any better. He told me that I better take what I could get.

Feeling awful, I pulled myself together and asked to speak with a manager. I saw that the dealership was willing to work with me. Again, I needed a vehicle very badly and hoped that I could purchase a reliable vehicle that day. The manager JAMES FLOWERS physically turned me around, pushed me against the wall, and pushed himself against me. He said: "you are a very bad girl" to me.

I obviously left the dealership, nothing was worth this.

Later that day I received a call from manager Bob Cockerham. He apologized to me but I heard laughter in his voice. I later received a call from the owner Randy Price. He apologized, said that things had changed, and invited me into the dealership for a test drive. Ummm...I don't think so! Please, I repeat please do not step foot into this dealership!


This report was posted on Ripoff Report on 09/13/2013 08:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/University-Volkswagen-Mazda/Albuquerque-New-Mexico-87109/University-Volkswagen-Mazda-Assault-on-Customer-Albuquerque-New-Mexico-1084202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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