I purchased an unlock code that would did not work. I tried to contact support over and over until finally someone started responding to emails. They kept telling me I submitted the wrong IMEI code which I confirmed with them more than once it was the right IMEI, using 3 different methods. Then they tried to tell me my phone wasn't from Tmobile, which I know it is because it is my phone. This went one for a week I was emailing them asking for suggestions or any assistance. Finally I contacted Tmobile and convinced them in providing the unlock which worked immediately. I even offered to show them my email from Tmobile with the correct code but they were not interested in seeing that! With a mere mentioning of a refund to www.unlockcellphonecode.com they immediately told me I was full of it and called me a liar. They never even once considered I might be telling the truth and the codes they supply don't always work. . I wouldn't say this is a scam company but I certainly wouldn't take the risk again. It's like doing business with selfish, arrogant and ignorant teenager, is the best way to describe my experience. See the last email from them below.
From: sales [mailto:firstname.lastname@example.org]
Sent: Monday, October 11, 2010 8:47 PM
Subject: RE: Enquiry from Unlock Cell Phone Code - Online Mobile IMEI Unlock Server
You didn't comply with terms and conditions, you didn't run the mep reader and somehow you're the first person out of literally millions that the code doesn't work??? Lol Yeah right.. your full of sh*t is what you are...
Good luck and take care.