- Report: #656301
Report - Rebuttal - Arbitrate
Complaint Review: UPS United Parcel Service
UPS United Parcel Service2404 Fruge Street Lake Charles, Louisiana United States of America
UPS United Parcel Service UPS Customer Counter UPS has no THEIF prevention for UPS Lake Charles, Louisiana
*UPDATE Employee: Re: Theif?
*Consumer Suggestion: UPS and FEDEX claims response policy
*Consumer Suggestion: Ship UPS only with SIGNATURE confirmation AND insurance!
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UPS has no THEIF PREVENTION WITHIN THE COMPANY... I bought a laptop from someone in Texas, had it shipped UPS to Louisiana and that is when it all started. I bought a very expensive Laptop (Acer Aspire 6920) and had a few upgrades done to it like the Hard Drive and the Bluray DvD Player/Writer installed. When I got it about 10 days later, It would not boot up to windows. I called ups to file a claim and they said the shipper had to do this... I said ok I had them pickup the laptop 3 days later and ship it back to Texas. I NEVER got a claim number for the return even though I asked for one several times and the one I did get was "you guessed it" NO GOOD. So I called Claims and Damages and in the amount of 52 days later, finially I get an answer that it was shipped off for inspection. Ok wait some more, 2 weeks later I was told it was sent back from inspection and then picked up again. [continued below]....
This report was posted on Ripoff Report on 10/28/2010 03:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/UPS-United-Parcel-Service/Lake-Charles-Louisiana-70607/UPS-United-Parcel-Service-UPS-Customer-Counter-UPS-has-no-THEIF-prevention-for-UPS-Lake-Ch-656301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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