- Report: #1125024
Report - Rebuttal - Arbitrate
Complaint Review: UPS
UPS United postal service NEVER BUY UPS INSURANCE .... IT'S A JOKE!!!!! victorville California
*Consumer Comment: How was your shipment packaged?
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ups is very very good at ripping you off at shipping fee's.... no matter what you will not get your insurance fee's you paid for.
long story short, i paid $1000 insurance to have a item shipped to canada,the item was damage when it arrived,ups shipped it back to be and i filed the claim,i spoke to 4 different people,all of them were clueless about the claim, they were to send by a agent twice to inspect the box but never did,last person i spoke to said send pics of the box and lable and weight seal....did it all and it was clearly within there specs. the final rep stated "you didn't pack it in foam"... foam??? what the heck. claim denied. i been thru BBB (which got there attention) but still they faded away.
Bottomline: don't buy there insurance its a rip off. and ship with another company even thought it may cost alittle more.
This report was posted on Ripoff Report on 02/20/2014 06:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/UPS/victorville-Select-StateProvince-92392/UPS-United-postal-service-NEVER-BUY-UPS-INSURANCE-ITS-A-JOKE-victorville-Calif-1125024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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