Report: #665265

Complaint Review: upsidecard.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, November 24, 2010
Updated: Thu, March 01, 2012
Reported By: azvampyre — phoenix Arizona United States of America

Author Not Confirmed

Why?

upsidecard.com Internet United States of America

Phone:
Web: www.upsidecard.com
Category: BBB Better Business Bureau

upsidecard.com Upsidecard $18.00 charge to call customer service Internet

*UPDATE Employee: Customer Service

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I sent an email to upsidecard regarding a dispute, they responded that I needed to call the 800 number and the service fee would be waived. Without even addressing my problem, they Hung up on me three times and charged my card $18.00. I was informed the company is based in India, and they don't have to follow American laws, and Hung up on me a fourth time, costing me $21.00 for nothing.

This report was posted on Ripoff Report on 11/24/2010 06:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/upsidecardcom/internet/upsidecardcom-upsidecard-1800-charge-to-call-customer-service-internet-665265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

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#1 UPDATE Employee

Customer Service

AUTHOR: UPside - (United States of America)

SUBMITTED: Thursday, March 01, 2012

POSTED: Thursday, March 01, 2012

We apologize for the service provided at our call center. Our email customer service is in the US and would be happy to help you. Please email them from your online dashboard and advise of the call fees. We would be happy to reverse those for you.

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