Complaint Review: US Airways - Baton Rouge Louisiana
- US Airways 9430 Jackie Cochran Dr Baton Rouge, Louisiana USA
- Phone: 1-800-371-477
- Web: www.usairways.com
- Category: Air Travel
US Airways Lost Luggage and no one can locate but they are not helping me for compensation of my items. Baton Rouge Louisiana
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I left out of Baton Rouge Airport on July 25, 2014. I had connecting flight to Charlotte North Carolina. When I arrived at my destination in Miami, I went to baggage claim and my luggage wans't there. I went to the baggage claim and reported my luggage missing. The clerk was very rude and took a brief description of what my luggage looked like. I was giving a claim ticket and was told to call delayed luggage number. I called the entire time I was in Miami but everyone I talked to could not locate my luggage. One supervisor by the name of Barbara Weaver told me that my luggage was probably crossed with American Airlines luggages. I just can't understand how a company merging can't keep up with luggage in a computer system. If it's going to be this difficult to handle they should not merge. I had nothing to wear the entire time I was on vacation. I had to purchase new clothing and other important items. Today is August 7, 2014. I have called everyday concerning my bag and have been told to call back and keep checking. I rather have all my clothing and luggage. However, I would like to be compensated for all my items and my luggage. The worst thing is I had to pay to have my luggage put on their plane!! I need some answers and like right now!!
This report was posted on Ripoff Report on 08/06/2014 06:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-airways/baton-rouge-louisiana-70807-8020/us-airways-lost-luggage-and-no-one-can-locate-but-they-are-not-helping-me-for-compensatio-1167961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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