- Report: #1115477
Report - Rebuttal - Arbitrate
Complaint Review: US Bank Home Mortgage
US Bank Home Mortgage4801 Frederica Street Owensboro, Kentucky USA
US Bank Home Mortgage US Bank gouges its customers with on-line payment fees! Owensboro Kentucky
*Author of original report: In response to Tyg...
*Consumer Comment: No...YOU are wrong!
*General Comment: No YOU are wrong!!
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For no valid reason other than the fact that they can, US Bank charges their mortgage customers an escalating fee when they pay their mortgage on-line. The fee ranges from $3.50 to $5.00 per payment if the payment is paid between 4-15 days after the 1st of the month. This is not a late fee as the terms of the mortgage agreement indicate that the payment is not considered late until the 16th of the month. I pay all of my bills electronically and there isn't a single entity that charges me a fee to send them money except for US Bank. It is a scam and a rip-off!
This report was posted on Ripoff Report on 01/14/2014 02:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Bank-Home-Mortgage/Owensboro-Kentucky-42301/US-Bank-Home-Mortgage-US-Bank-gouges-its-customers-with-on-line-payment-fees-Owensboro-K-1115477. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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