- Report: #1112116
Report - Rebuttal - Arbitrate
Complaint Review: US Bank Rainier Valley branch (Seattle)
US Bank Rainier Valley branch (Seattle)2910 Rainier Avenue South Seattle, Washington USA
US Bank Rainier Valley Branch (Seattle) The Branch That Finally Got Me to Leave US Bank for Good Seattle Washington
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I've let US Bank abuse my good nature for over 10 years and had the final straw Monday when they told me it would take 10 days to accept a cashier's check from my parents' bank, even though US Bank could have verified the funds immediately (they also rudely suggested the check could be fake--if you're going to say something like that to a customer, couldn't you call the issuing bank imemdiately rather than be rude to the customer?).
After a mistake by the teller that was corrected by a supervisor, the supervisor had the gall to tell me I'd get faster service if I was a wealthier client. I left upset. Later that day, I discovered the bank put my entire account on hold rather than just the funds of the cashier's check; I had to find this out at the grocery store check-out, where they said my card was declined despite plenty of money in my account. Even the grocery store cashier said US Bank was awful; I concur.
I called the US Bank 800# on the back of my card and was told me there's nothing they can do because a manager out this hold on my acount. Now, I must miss work to go back to this miserable branch in person & have them fix this mess. I wish I could say this is my 1st bad experience with this customer-hostile bank, but it's not. I am moving to a credit union as soon as possible and never looking back. No one deserves such bad treatment. I have graduate degrees & a good job; I can't imagine how much worse they treat other folks. You CAN leave them! They make it hard, but you can do it and should.
This report was posted on Ripoff Report on 01/01/2014 01:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Bank-Rainier-Valley-branch-Seattle/Seattle-Washington-98144/US-Bank-Rainier-Valley-Branch-Seattle-The-Branch-That-Finally-Got-Me-to-Leave-US-Bank-f-1112116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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