US Bank Late Fees - A calculated scam? or a system that does not work? David City Nebraska

What the US Bank employee failed to inform you is that any payment made from a bill pay service can take between 3-5 days to post to the account you're paying. The experience level of all employees isn't the same so I always call a few reps and maybe ask for a manager so I can get the best answer possible.

Secondly, what you need to understand is that when you schedule a payment through bill pay, you are literally giving someone else money to pay the bill for you. That's why it's called 'BILL PAY'. So....they need to first withdraw the money from your account and send it where it needs to go. That's why you're seeing the money deducted from your account on the day you set up the bill pay, they sent it on that day.

Thirdly, what the heck are you doing using bill pay to pay your US Bank credit card with a US Bank checking account?! Don't you realize you can go to your online banking and do a transfer of funds from your checking account directly into your credit card as a payment. Then you don't even have to wait the business day update for the funds to be available for your use! They are available right away as a credit authorization.

People need to learn how to use the bank's features to their own advantage and wise up to the way that electronic banking works. It's not instant, it takes a few days.

My US Bank Bill Pay service was not an set as an auto payment, I need to enter the due date each time I make a payment. The Bill Pay services asks for the due date of the bill, which changes monthly, and then they calculate how soon the payment needs to be paid based on how it is made. Bills that cannot be electronically paid are sent out as checks several days early, electronic payments, they say, are sent at least 1 day before the due date to insure they are processed in time. US Bank's CC payment processor was at fault in this case and made me pay for their inability to process the payment on the date it was received which was a full day before the due date.

but your specified automated-payment date is usually "fixed" where you specify it. I suggest setting the auto-payment date *several* days BEFORE Your CC payment due date. Then you should be covered & the CC people have no excuse.

And 'fees' ARE considered an income source by banks & CC firms.