Complaint Review: US Cellular - Internet Internet
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- Author Confirmed
- US Cellular Internet USA
- Phone: 888-944-9400
- Web: http://www.uscellular.com
- Category: Cellular Phone Companies
US Cellular delays billing, then accuses customer of having a past due account. Internet
*General Comment: This is totally wrong!
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U. S. Cellular postponed sending me a statement when due last month, then this month sent a past due notice. This happened even though I have an automatic withdrawal arrangement with my checking account.
The bill that I finally received did not make sense and did not explain the new features since I upgraded with a new phone that is supposed to be wonderful but is not. During billing periods, I have tried several times to go online to check my usage status. What was posted made no sense.
This report was posted on Ripoff Report on 09/08/2013 02:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-cellular/internet/us-cellular-delays-billing-then-accuses-customer-of-having-a-past-due-account-internet-1082734. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
This is totally wrong!
AUTHOR: Mike D - ()
SUBMITTED: Thursday, September 12, 2013
If you paid attention and called Us Cellular they are telling customers that there billing system is going through a upgrade and that some bills went out that where not correct ,I know because I got one and upon calling about it I was given a credit for the error .
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