• Report: #861563

Complaint Review: us-immigration.com

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  • Submitted: Fri, March 30, 2012
  • Updated: Mon, July 23, 2012

  • Reported By: Katerina — Raleigh North Carolina United States of America
us-immigration.com
no address provided on the web Internet United States of America

us-immigration.com lead to believe that you are filling application electronically, charging almost $200 for filling a simple PDF form Internet, Internet

*UPDATE Employee: American Immigration Center

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www.us-immigration.com  is a trap to rip off inexperienced people. The design of the site leads you to believe that you file electronically your application but instead AFTER your pay tells that everything should be done by yourself.
The site does not provide a price list and any contact information.  They changed my daughter, student, $198 for filling one pdf form!
 For instance, usimmigation.com tells you price for the service in advance, you have right to get money back if you are not satisfied and they do file your application electronically. For the same form, they charge less then $50. 
I  complained to Google for  promoting this company in the top ads. If you have suffered from the same site please complain to Google to stop them 
http://support.google.com/adwords/bin/request.py?hl=en&contact_type=feedback&rd=1

This report was posted on Ripoff Report on 03/30/2012 02:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/us-immigrationcom/internet/us-immigrationcom-lead-to-believe-that-you-are-filling-application-electronically-charg-861563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

American Immigration Center

AUTHOR: Kathy - (USA)

We apologize for the inconvenience encountered while accessing our website. We provide a service to help prepare immigration forms.  We are not the USCIS and we do provide information about what services and products our website provides and where to get the forms at no cost if our services are not needed on our home page.

Our online service simplifies the forms and walks customers through the applications by asking individual questions and making sure all answers coincide and are up to government standards. Once completing the service, the system will provide a completed form with simple customized instructions detailing which documents to send and how to properly mail everything to the USCIS.

If our services were not at all useful, we do allow for the cancellation of services and refunds when appropriate. We provide our contact information on almost every page of our website. We are available via phone Monday thru Friday from 9am to 8pm EST. Please feel free to contact us for any further assistance.

 Thank you,

American Immigration Center

1-800-814-1555

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