- Report: #936162
Report - Rebuttal - Arbitrate
Complaint Review: US Metals
US Metals19102 Gundle Road Houston, Texas United States of America
US Metals Troy Scott Completed Contracted work and only got paid for 1/3 of contracted agreement(Ripped Off) Houston, Texas
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I am writing in regards to a concerning matter that has occurred this week to myself and my company.
First, we are a Biometric Screening company located in Dallas TX, it is a Minority owned business of Hispanic origin.
I have described in details the occurrences that took place the week of August 23rd 2012. After 61 days of invoicing and 83 days after completing the event; the events listed will start from August to February 2012.
I strongly believe that Mr. Scott had if any very little intention of paying any of the invoice. I strongly contend that Mr. Scott has taken this position due to the fact that I am Minority owned business of the Hispanic Origin. I firmly believe had I not been of that Origin or Minority status Mr. Scott would have not behaved in this manner.
I firmly believe that Mr. Troy Scott of US Metals located in Houston, Texas has neglected to pay the invoice submitted to him on behalf of US Metals as he is the presumed President of the company. Mr. Scott was invoiced on June 22nd 2012 in the amount of $85,366.41 and for nearly 90 days after much ongoing communication via email that the check will be in the mail and overnighted nothing occurred until finally receiving a phone call from Nancy Drewyer from Entrust. Her conversation reflected on the fact that it seemed like to her that the invoice had been adjusted and she did not know why as there was no explanation to her ever given.
But she said that it was only in the amount of $34,468.68. I informed her of my concern that this has to be an error as that would be short from the original invoice not including late charges by $50,897.73. She said she is seeing that and that she would email Mr. Troy Scott and would advise him of my concern. She told me she would send out the current check via Lone Star Overnight and to re-invoice Mr. Scott at US Metals for the difference. I told her I would do that.
I then get an email from Mr. Scott reading the following: email@example.com via araucomedicalconsultants.com Aug 29 (1 day ago)to Jesus Jesus,
Based on the data you provided me in word format and the quote you provided me for the project I find the invoice #312 to be grossly inaccurate. I created a spreadsheet from the tables in your word document to help me determine the accurate charges for the project based on your quoted costs per test. I have attached that spreadsheet for your review. The tables in
word you provided had quite a few duplicates which I removed. The data exactly as you sent is represented in sheet #1. Sheet #2 has the duplicates removed and the other location totals brought forward to create a grand total for the company as a whole. I do not have any issues with the travel and rental charges even though travel came in a bit higher than
what you had estimated. Based on my analysis from your data of the services you provided I have authorized our Health Trust to pay a total of $36,468.68 ($29,852.27 for the actual screenings and $6,616.41 for travel and equipment rental). It is being processed now and has requested the check be sent Fedex as you requested. As soon as I get word the check
was sent and am provided a tracking number I will let you know. Thank you for your patience.
(See attached file: Wellness 2012 Screening Data.xlsx)
Troy Scott, CIO
I have no idea where your coming from... I am re forwarding you the last email I sent you with the numbers and break down. Which I see no duplicates at all. So clearly I am confused when you write about grossly over-billed ... I didn't over bill a dime. I have re attached the agreement of all the tests you requested. This comes to $525. per participant. In the agreement we agreed to a 40 minimum population per event in Houston and 10 minimum per event in IA, PA and LA. Thus, we
provided 3 events in Houston bringing that Total minimum of 120 and 10 minimum for each location outside of Houston totaling 30. Total Population 150. This is the total I invoiced you for. $78,750.00 and the traveling was higher than anticipated since we didn't get word back till April that we would be doing the event so prices had gone up in those two
months. So it did total $6,616.41 Bringing the total to $85366.41.
That was the original invoice not a penny more. Now we are about 90 days post this so late charges have been being billed.
To Date there has been $5121.96 in late charges. I have also attached the original agreement.
So please clarify this gross misunderstanding.
araucomedicalconsultants.com Aug 29 (1 day ago) to Jesus
Please review the spreadsheet I sent you which explains how I came up with amount I instructed the trust to pay. The data comes directly from the word documents you sent me on 8/5 at 9:53am. The word docs had duplication's if you will look at what you sent. From the documents you provided I created the spreadsheet I sent you which lists all the tests/services
performed by individual and by office. The quote you provided originally on 2/4, the same as the one attached provided me the cost per test that you quoted.
In addition your quotation did not specify terms or provide for late charges. Therefore there is no basis for being late or late
Troy Scott, CIO U. S. Metals
So, clearly by Mr. Scotts last email he clearly recognizes the quotation as indicating that the late charges were not part of the quotation. But then he clearly has chosen what he wants from the quotation after the fact. I have attached the quotation for your viewing as well as the original invoice.
Ms. Elizabeth Downey from their insurance group also stated this is the same problem we had last year and she just didnt know why he didnt just pay the Invoice. She said she would speak to the owner of the Insurance agency Demetrious and that she would have him contact me within 24 hours that was about four weeks ago and to date no call or email from Demetrious
Below is also how that conversation went with Ms. Downey.
Dear Sir, I am writing in efforts to seek guidance as how to collect payment from U.S.Metals Inc. On Feb 9th 2012 I was contacted via email from Elizabeth Downey with Navarro Insurance Houston TX requesting and RFP for U.S.Metals Inc. Troy Scott; for On Site Biometric Health Screenings. I completed the screening services on June 2nd 2012 and as August
15th 2012; 73 days post the screenings we still have received no payment. My biggest concern rises due to the fact that the emails and voicemails regarding the invoice for services rendered are the only ones ignored. I have mailed all invoices certified greed return and have been signed for by D Groves both times and Invoices have been emailed to Troy Scott via
Tradeshift.com and invoice service. I have reached out to Mr. Demetrius Navarro owner of Navarro Insurance via voicemail to seek guidance in dealing with his client. I have not received any phone calls from Mr. Navarro as of yet. I did however speak with Ms. Elizabeth Downey whom connected us with Troy Scott of U.S.Metals; she said she too would call Mr. Demetrius
Navarro on his cell phone to make him aware of the situation. She advised to do what I need to do as it was not in her hands. I explained that it seems like a clear picture of a Big business doing what they want with a small business. I spoke with Troy Scott on August 1st and he assured me that he would have payment out before the 9th of August since he would be
going on vacation after the 9th of August. I explained to him my urgency on receiving payment as I am a small business owner and have to pay my vendors as well. It seems like a David vs. Goliath situation and clearly Goliath is doing what he wants with David. Finally, I get an phone call from Entrust on August 28th Nancy Drewer stating she is only authorized to
pay $36,468.68 1/3 of the invoice which is $85,366.41
I have attached the RFP and original invoice to this email. I have a lithmy of emails I will be happy to forward to you.
Thank you again for your immediate attention to this matter.
Please Advise if this is not the correct agency to seek help with this matter and if you may know who I can contact. I just feel this company should be investigated as to think how many other minority owned company's have been muscled out of earnings by this company.
This report was posted on Ripoff Report on 09/02/2012 07:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Metals/Houston-Texas-77073/US-Metals-Troy-Scott-Completed-Contracted-work-and-only-got-paid-for-13-of-contracted-a-936162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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