- Report: #1137960
Report - Rebuttal - Arbitrate
Complaint Review: US Office & Industrial Supply
US Office & Industrial Supply7405 Woodley Ave Van Nuys, California USA
US Office & Industrial Supply Effective way to deal with the ripoff Van Nuys California
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I got a call at a very busy time, offering a "free sample" of shrink wrap. I said OK, and promptly forgot about it. A week or 2 later, a couple of rolls of shrink wrap showed up, with the packing list marked as an invoice, but without pricing. I had a suspicious feeling, googled the company and immediately got to the Ripoff Report!
I called the number on the invoice and told the receptionist that I had received a shipment that I not ordered and that they needed to send a UPS call tag. She said that that her manager would call me back. About 30-40 minutes later "Lori" called me back. I told her simply that I had not ordered anything and had not spoken with anyone from the company. (In fact, my memeory of the original phone call is VERY vague.)
She asked a couple of times whether I had talked to anyone from US Office & Industrial, and I told her simply no. The UPS call tags showed up 2 days later! So far, they have not tried to collect a bill for the shrink wrap. I was firm in denying that I had spoken to anyone, and apparently it worked.
This report was posted on Ripoff Report on 04/10/2014 09:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/US-Office-Industrial-Supply/Van-Nuys-California-91406/US-Office-amp-Industrial-Supply-Effective-way-to-deal-with-the-ripoff-Van-Nuys-Californ-1137960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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