• Report: #1036981

Complaint Review: us tech support

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  • Submitted: Fri, March 22, 2013
  • Updated: Fri, March 22, 2013

  • Reported By: Betty — Ackerman Mississippi
us tech support
Internet United States of America

us tech support took $150.00 through my paypal account for a 1yr contract to "fix" anything wrong with my computer Internet

*General Comment: Complaint about US Tech Support

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$150.00 was taken through paypal from  my account to connect my wireless printer to my laptop without using a usb cable.  After talking with someone on the phone 2 and a half hours, my printer is still not working. 

The guy gave my a phone # to contact a service tech to help me. When I called the #, it was Hewlett Packard service that knew nothing about this company.

Paypal got involved and the company kept contacting me as long a paypal was contacting them. Paypal dismissed my case, now the phone#is no longer in service and they will not respond to my email.

This report was posted on Ripoff Report on 03/22/2013 06:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/us-tech-support/internet/us-tech-support-took-15000-through-my-paypal-account-for-a-1yr-contract-to-fix-anythi-1036981. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Complaint about US Tech Support

AUTHOR: Bob - ()

I had exactly the same problem.  I also have US Tech Support.  After their technicians did their job, they recommended I contact HP.  I did and they ended up sending me a new printer.   Seems HP has had a lot of problems with their printers and the complaint should have been directed at them, not US Tech Support.   

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