• Report: #1168434

Complaint Review: usa discount warehouse

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  • Submitted: Fri, August 08, 2014
  • Updated: Fri, August 08, 2014

  • Reported By: mosid — Ann Arbor Michigan
usa discount warehouse
15201 N Cleveland Ave ste 115-118 N. Ft Myers, Florida USA

usa discount warehouse Fraudulent company N Ft Myers Florida

*Author of original report: Issue Resolved

*UPDATE Employee: We are Very Sorry... CUstomer has been taken care of

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i bought 2 micro sd card from the for 19.99 + 4.5 for shipping for each one 

i was suppose to receive them same day shipping i never did i kept emailing and trying to call them they never responded.


This report was posted on Ripoff Report on 08/08/2014 12:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/usa-discount-warehouse/Ft-Myers-Florida-33903/usa-discount-warehouse-Fraudulent-company-N-Ft-Myers-Florida-1168434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Issue Resolved

AUTHOR: mosid - ()

They Refunded My Money and they contacted me and apologize and explained that they had an issue with their Connection.

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#2 UPDATE Employee

We are Very Sorry... CUstomer has been taken care of

AUTHOR: usadiscountwarehouse.com - ()

We have been in business since Feb 2014 and have always offeredgreat service and have always shipped same day. We had a issue the end of JUly with our servers being hit by lightning and lost some orders, we took over a week to get back up and running and as soon as we were up again, we issued immediate refunds to oldcustomers and or shipped them overnight, priority or gave free items to make up for the delay. Wedo apologize and have over 4000 happy customers since opening. Weare legit and you can call us anytime Monthru Friday9-5 EST at our toll free number on our website, We would not take anyones money and not givethem there products, we are notthat kind of company.We are a small Florida company that strives to get everything perfect for our customers. We ship same day up until 3PMEST and provide a tracking number via stamps.com. We understand the frustration of this customer, Iowuld be updet if I was unableto contactthe company I purchasedfrom too. This is why as soonas wegot back online we updateed everyoneand or refunded them immediately. If there is anyone who ever has a issue withus simply email us or call us and we arehere tohelp. I am MAy watkins the head rep here at usadiscountwarehouse.com and I answer all emails very fast. Pleasefeel free to email me direct anytime with questions or concerns. 

 

Thank You

May Watkins

usadiscountwarehouse.com

cs@usadiscountwarehouse.com

1-866-721-1863

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