Complaint Review: USA Money Today - henderson Nevada
- USA Money Today 171 Gibson rd #170 henderson, Nevada USA
- Phone: 7029984100
- Web: www.usamoneytoday.com
- Category: Loans
USA Money Today AND Intermountain Research and recovery Deceptive, steals cars, breaks contracts, lies, finds loopholes in law, illegal operation, they WILL take your money and car henderson Nevada
*REBUTTAL Owner of company: Response
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I had a tilte loan and made monthly payments for 6 months. At the end of 6 months a "balloon" payment was due of $1206. I called and made a verbal payoff arangement of $900. since the car was extremely devalued by a fire in the interior. Ana Guerreo agreed to accept $900 in exchange for the title. I explained I would need time to sell the car & would come in with the buyer when I sold it to pay her the $900 and get the title to the new buyer. She understood completely. 3 nights later in the middle of the night he car was towed away (repossesed) by Intermountain. I now owe the full $1206 PLUS $350 "repo fees" just to get the title plus the "storage & towing fees" of the tow company. Compounds daily. upwards of $600 already. To just surrender the car they want $40 to get my belongings out.
Ana also told me today I will be liable for any defeciency in the loan & fees after they sell the car.
They are breaking 3 laws already according to NRS 604A-455. 1) reasonable FREE access must be made in retrieving my personal belongings, They are finding a loophole by calling this $40 "removal & storage fees" and not access fess. 2) The repossesion of a car used as collateral on a title loan CURES ALL debt of the loan, they are going around this law, once again by using a middle man (tow co.) Which is also against the law to use a third party to get around it. 3) No 30 day written (or verbal) notice was give. Big One
Also deceptive collection practices to even VERBALLY STATE that they will be coming after me for the balance after the car is sold.
This report was posted on Ripoff Report on 09/17/2014 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/usa-money-today/henderson-nevada-89014/usa-money-today-and-intermountain-research-and-recovery-deceptive-steals-cars-breaks-co-1177432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Response
AUTHOR: USA Money Today - ()
SUBMITTED: Thursday, October 09, 2014
USA Money Today appreciates its comments and input from its customers. Customer satisfaction is a priority at USA Money Today. Unfortunately, from time to time there are individuals that want to blame others for their own failures to fulfill their contractual commitments. The individual posting this complaint failed to repay their loan when it became due. When a discounted payoff was offered, including a repayment plan, it was rejected by the borrower. After allowing the borrower additional time to reconsider the payment plan offered, and after not receiving any response from the borrower for approximately a week, USA Money Today had no alternative but to send the matter out for processing of its security interest provided by this customer. USA Money Today always and continues to attempt to work out an amicable and mutually agreeable resolution with its customers.
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