- Report: #1121135
Report - Rebuttal - Arbitrate
Complaint Review: USA MOVERS, INC
USA MOVERS, INC4607 Willis Ave. Sherman Oaks, California USA
USA MOVERS, INC and USA RELOCATION, INC. ,now out of business, UNETHICAL MOVERS-MULTIPLE IDENTITIES Sherman Oaks California
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WARNING! USA MOVERS, Inc. called me when I put up a negative report about them a couple months ago. He swore I was mixed up and it was USA Relocation, Inc. He said, "We didn't move you. Please remove the review." And he said the USA Relocation, Inc. had gone out of business and how he helped one of their clients find out where his belongings were taken. He was the good guy put in between this other bad company, he lamented. He told a good story. I bought it and took down the review.
When I went back to check my original bill there was a sticker over the "old address" and I peeled it. It showed the company name of USA MOVERS, INC.,at the address stated below.
Smelling a rat, I called the PUC. Yes, the USA Relocation, Inc. had gone out of business. She asked for the license number on the bill. IT WAS THE LICENSE NUMBER OF USA MOVERS, INC! I checked my credit card. THE OUTRAGEOUS, PADDED, DISPUTED OVERCHARGE OF $1,050 WAS DEPOSITED BY USA MOVERS, INC. not the company USA Relocation, Inc. which moved me.
I ask you...USA MOVERS, INC. got the money...what does that say?
I called my credit card company and they did an investigation. I also sent them the evidence I sent to the PUC. I just received a notice from Citibank and the first sentence was: "Great News...the $600 credit is permanent."
I only paid for the amount I was quoted on the phone when I placed the order.
BE CAREFUL OF BAIT AND SWITCH COMPANIES, ESPECIALLY IF THERE ARE SIMILAR NAMES THAT CAN BE MIXED UP. IT'S A PAIN IN THE POSTERIOR TO GO THROUGH THE HOOPS! BUT, THIS TIME I CAN SAY, "JUSTICE PREVAILED"!
This report was posted on Ripoff Report on 02/05/2014 11:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/USA-MOVERS-INC/Sherman-Oaks-California-91403/USA-MOVERS-INC-and-USA-RELOCATION-INC-now-out-of-business-UNETHICAL-MOVERS-MULTIPLE-1121135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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