• Report: #747804

Complaint Review: usa truck

  • Submitted: Thu, June 30, 2011
  • Updated: Sun, April 01, 2012

  • Reported By: James — kansas city Missouri United States of America
usa truck
van buren, Arkansas United States of America

usa truck multi-million dollar scam artists, Robbery without a gun van buren, Arkansas

*General Comment: Yes,your still funny.

*UPDATE Employee: I'm Funny?

*General Comment: Hey Jozett,your funny.

*UPDATE Employee: Is That The Real Truth?

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Where do I began. Oh at the beginning of me signing on with this company.  My first load, I broke down 2 days later.  And had to stay in Colorado for 4 days, with no break down pay. After finally getting on the road things were ok, until i requested my time off, mind you I had been out on the road for 4wks.  They kept telling me to send in a Mac 11 (thats a form asking you when you want to be off, but you should'nt have to send this until your returning back to work from time off).  So you send that in and they have you  under the assumption this request is for the next time off period, So when you ask again about your time off they say you changed it, knowing darn well your expecting to go home that, day or week ect.

Next when I did finally get a load home. I had just got paid that friday. The next day I went to get some money off my company card. and all my money was on hold. I called payroll, they told me I had to speak with my dispatch, he had the hold on my check (that I had already worked for).  So I called dispatch and he stated it was a mix up. and I wouldnt be able to get my money until Monday- the day I was to return to work.  Mon can and went still no money, clld dispatch again, and he said he could put a 150.00 dollars on the card that I could get.  These people did this 2 times (holding my money when I went home).  When I did return back to the road, the 700.00 and change, had decreased down to like 4 something, talked to dispatched, he made a whole bunch of excuses and lied saying he would take care of the problem. I still dont know if i ever got my money.

When I did get home, I had a chance to look a my check stub.  Wow I never seen anything  like it.  It was so confusing and the way they print it out looks just like that, a print out, your deductions, empty miles, loaded miles, and reimbrusments are all printed on the paper more than once, so to confuse you.  You dont know exactly whats been taken out, and whats been actually made.  So After 6 months of 300.00 dollar checks, and never getting money back for toll tickets, weight scale tickets ect. I decided to quit.  The company has a drop yard here in KC, so I told dispatch I woul leave it on the lot.  The dispatch, stated (you must dont want to drive anymore) what was that a threat. I felt like I was talking to the mob. or somebody. He asked why did i want to leave, I explained and he said he would gave me all my breakdown pay if I brought the truck back to van buren. which I stated I would cause i didn want him to put abandonment on my driving record.

Long story short, I had a family emergency and couldnt take the truck rite back to them. my dispatcher stated dont worry about it, we will put you on leave of absentence, so in the mean time I signed with another co. the Company triied calling them for verification, And they kept hanging  up on him leaving him on hold, finally they told him I was still on payroll and could not release the info, until I resigned , so the next day I called them and they kept hanging up on me, I finally called HR and told her I wanted to resigned, and could I fax and written resignation, she stated sure, (this is at 8am) they didnt cll my new employer back until 4pm that day, still asking why! As if they dont know.

So I have yet to see if they muddy my name in the trucking industry, although, I never did anything wrong to them.  They stole from me, money, miles and time. I felt like I had signed a contract with the devil.  Thank God I got away from them.  I could write a book about this company, everything they say about this company is true, the complaints that is, and I have just scratched the surface.  Oh yea, that hotel is Bad very bad.

cencernly not yours USA truck.


This report was posted on Ripoff Report on 06/30/2011 09:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/usa-truck/van-buren-Arkansas-/usa-truck-multi-million-dollar-scam-artists-Robbery-without-a-gun-van-buren-Arkansas-747804. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 General Comment

Yes,your still funny.

AUTHOR: MartyMarsh - (United States of America)

   You still have to much anger in you,or at least in your writing.

   As far as everyone getting on the same page,it won't happen.It's called divide and conquer,corporate America does not want to get along with the little guy because then they can't screw them.When you have these companies paying 27cents a mile expecting you to live in there truck for up to a month and more,and then get pissed off at a driver because they want to go home for a day or 2,then there are serious problems.Not to mention cheating them on what little pay they where going to get to begin with.

   As far as I'm concerned,when I see a drivers complaint I will always believe it to be true,I've seen to much ugly from the other side.Also,I don't wear rose colored glasses so I know there are liars on both sides. A driver just trying to get even so to speak,it shows up in there writing with off the wall claims and anger.

   All I can say to you,is be happy that you are happy with your job.

   Last but not least,Abandon,I worked for a company out of Wisconsin and I live in PA,when I quit I told them I would not be bringing the truck back,and I asked them what they wanted me to do with it.I did this all over the computer and then I took pictures of it.Nothing has ever been on my DAC for this,why,because the truck was not abandoned,I did exactly what the computer said which was drop it off at the truck stop about 20 miles from my house.Abandoning and refusing to drive it to where they want it is 2 totally different things.You want to get me for not obeying a work order,that's ok,but that is all they can get me for and I'm not sure they could do that legaly,because I already quit.The best part of DAC these days is there are so many big companies that have put bad reports in on drivers that no one knows what is true and what isn't and people hiring have to try to sort thru all the lies,and if they make a mistake sure the driver don't get hired but then they also don't get a driver.Most of the big companies,and we all know who they are,will blacklist drivers just because they know already that they aren't going to be able to keep them.If I can't have you nobody will.You don't think these creeps think like that?This is an ugly ugly industry,don't be part of the ugly.

  As always,I wish you nothing but the best and God Bless.

                                                                Marty
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#2 UPDATE Employee

I'm Funny?

AUTHOR: Jozett - (United States of America)

You say the "big companies" have this figured into their budget, well that maybe so. It's still pathetic. They have to budget for that, so in turn the drivers can't get raises or anything else cause it's not in the budget. I guess wishing his DAC ruined was a bit much, i apologize. And you said that you've read plenty or negative reports about my company, well, that makes sense, this is the "rip off report". It's rare that an employee will get on here and defend the company. I admit, I've only been doing it for 13 years, not quite as long as you, but I know enough to know that every trucking company has their ups and downs. We are not a perfect company, but we have the potential to be great if we could get everyone on the same page. All this "us against them" mentality is holding everything back. There are ways to combat d****e bag fleet managers, you just have to be mature enough and smart enough to know who you need to talk to. I have the most amazing fleet manager in the company,and i know a few of the other fleet managers too, and yes, there are some that I would like to punch in the throat. But if you know how to be tactful you can usually get what it is you need. I know it sounds like a bunch of political B.S., but you have to learn to work the system to your advantage. Giving up after 6 months or a year, or whatever, is not going to be in anyones best interest. You have to stick it out. And as far as abandoning the truck, if it isn't in the terminal yard with the keys handed over to the shop guy, yes, it's abandoned.. And i for one hate recovery, cause 98% of the time the driver who left in a huff, also left behind his piss bottles and massive amounts of garbage among other things. It's disgusting. I had one abandoned that the minute i stepped into it, whatever vermin was in their started biting me, maybe fleas..i hope.. But it was hell. 
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#3 General Comment

Hey Jozett,your funny.

AUTHOR: MartyMarsh - (United States of America)

   Maybe he did lie,what do you expect when your lied to all the time?

   Why would you wish that this guy is ruined,he probably has a family to feed,and making 300 bucks a week don't sound to me like he wasn't feeding them very well.This also says alot about your character.

   Abandon,now there is a word that is abused,if I quit my job and the truck is in my drive way but I make them come get it they would put that on DAC as abandon.But if you leave the truck in a place that is safe and secure,such as my drive way,you and they would be considered wrong thinking the truck is abandoned.I also think in the very near future your going to see court cases stating that,more so after these trucking companies pay alot of money for ruining peoples lives.So someone had to come get it,a company like them has that already figured in to there game plan,after all it's just a matter of a driver jumping in a truck going that way,not to mention he has to work to.Then there is the fact,yes I said fact,that these big companies come up with excuses to keep your final pay anyway. With that in mind why would you want to bring the truck back.

   Here is another fact for you,there are 26 reports on here about this company,and your going to call all of these people liars,and I didn't even go into the trucker forums to see how many more there are.

   As I have said before,you can't take the word of a happy driver,because if they didn't make someone happy they would have no one. So your rebuttal,and certainly your hate comes in to question.

   Just for the record,I've got 39 years,that's how long I've been watching these companies play there games.

   I wish all nothing but the best and God Bless.

   (((ROR redacted)))  Marty

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#4 UPDATE Employee

Is That The Real Truth?

AUTHOR: Jozett - (United States of America)

You say you had a "family emergency" that prevented you from bringing the truck back to the terminal, yet you had already signed on with another company? I guess it wasn't a real emergency after all. I hope they did ruin your DAC, it's driver like you, and i use the term "driver" loosely where you're concerned, that makes the rest of our lives rough. Someone has to go retrieve the truck you abandoned. And that's pretty pathetic since the terminal is just a straight shot down the highway from the KC drop yard. And drop yards are not terminals, so basically all you did was abandon the truck in a yard used for our dropped trailers.. Way to Go Rookie!
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