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Report: #325924

Complaint Review: USABD Internet Solutions - Encino California

  • Submitted:
  • Updated:
  • Reported By: Van Nuys California
  • Author Confirmed What's this?
  • Why?
  • USABD Internet Solutions Encino, California U.S.A.

USABD Internet Solutions Supposedly offered "free" trial service and billed to my AT&T phone bill Encino California

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I supposedly agreed to a free trial of these services and was then billed for 3 months (as I stupidly didn't notice) on my AT&T bill for $49.95 monthly.

I called and spoke to Nick at their office. He said that he would email me a recording of my agreement to the free trial within 3 days. I never received it. I wouldn't have agreed to this service as I am a web designer. I can and have designed my own web site. I have plenty of business and haven't had to advertise in 6 years.

He also said that I was mailed a letter in regard to the service but he had an incorrect address listed.

He stated that they had called me to confirm that the service was in place. I never received a phone call from them.

I asked for a credit to my account as they never contacted me. I have yet to hear back.

I am currently on hold with AT&T to see if anything can be done on their end. I'm not holding my breath.

Houston computer
Van Nuys, California
U.S.A.

This report was posted on Ripoff Report on 04/14/2008 11:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/usabd-internet-solutions/encino-california/usabd-internet-solutions-supposedly-offered-free-trial-service-and-billed-to-my-att-pho-325924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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