- Report: #1060331
Report - Rebuttal - Arbitrate
Complaint Review: usbirthcertificate.com
usbirthcertificate.com2600 South Gessner Suit Houston, Texas USA
usbirthcertificate.com birth certificate, vital records, Houston Texas
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This company advertises "Quickest Processing Times on the Internet". Here is what they list for the State I needed:
State Name: Louisiana
Average Processing Times in Business Days:
Express 6-7 days, Emergency 4-5 days, Regular 30-40 days.
Regular Processing $28.45
Express & Emergency Processing $47.95
Express & Emergency Processing include overnight shipping (trackable) once issued. Regular Processing is shipped US Mail (not trackable).
I ordered EMERGENCY processing. I was charged $190.00!! In addition, I was also charged $47.00 from www.vitalchek.com, the OFFICIAL site for ordering vital records. USBirthCertificate basically ordered my birth certificate FROM vitalcheck, and charged me for that. (In addition to the regular charge from Vitalchek. If the service had resulted in EMERGENCY processing as they claimed, I would not have been so upset, but it took LONGER than they said.
I could have DRIVEN to Louisiana, walked in to the office, left with the certificate, and return to Tennessee in 2 days, and it took 8 to get the certificate through this website. They MISREPRESENT their services AND they charges. As you can see above, it states $47.95 for Express & Emergency processing,.... and they can't give me a good reason for WHY I was billed $190. I have disputed the charge with my bank and will file a complaint with the Federal Trade Commission as well. SAVE YOURSELF MONEY, TIME, AND HASSLE -- DO NOT USE WWW.USBIRTHCERTIFICATE.COM!!
This report was posted on Ripoff Report on 06/19/2013 08:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/usbirthcertificatecom/Houston-Texas-77063/usbirthcertificatecom-birth-certificate-vital-records-Houston-Texas-1060331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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