• Report: #904392

Complaint Review: uspassportonline.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, June 28, 2012
  • Updated: Thu, June 28, 2012

  • Reported By: jord3t — Norristown Pennsylvania United States of America
3309 Northlake blvd., Ste# 102 Palm Beach Gardens, Florida United States of America

uspassportonline.com decieved me into paying for their bogus service then charged $45 cancellation fee Palm Beach Gardens, Florida

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I tried to renew my passport on the website uspassportonline.com as soon as I filled out the form on their site they charged my credit card $159.00 (no confirmation screen before the charge is applied)the very next screen tells you that you need to download a bunch of forms, put together a package and send it to them along with an additional money order for $170.

As soon as i saw this I tried to cancel the order but they have a $45.00 cancellation fee.  when I called to get the refund they didn't even care that I was canceling because their business model depends on the $45 fee.

I admit it was stupid not to not to research the company before using the service, but they have at statement "Authorized by the U.S. Department of State" on their site which gave me a false sense of security.

This company was given an F by the better business bureau (http://www.bbb.org/south-east-florida/business-reviews/passport-service/us-passport-online-in-palm-beach-gardens-fl-92016421)
They are ripping off a LOT of people.  Even though they have disclaimers in fine print, I cannot help feeling like a victim and I'm sure there are legal problems with what they are doing.

This report was posted on Ripoff Report on 06/28/2012 07:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/uspassportonlinecom/Palm-Beach-Gardens-Florida-33403/uspassportonlinecom-decieved-me-into-paying-for-their-bogus-service-then-charged-45-can-904392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on uspassportonline.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

Wal-Mart.com USA, LLC
Wal-Mart.com USA, LLC

Ripoff Report Legal Directory