- Report: #904392
Report - Rebuttal - Arbitrate
Complaint Review: uspassportonline.com
uspassportonline.com3309 Northlake blvd., Ste# 102 Palm Beach Gardens, Florida United States of America
uspassportonline.com decieved me into paying for their bogus service then charged $45 cancellation fee Palm Beach Gardens, Florida
As soon as i saw this I tried to cancel the order but they have a $45.00 cancellation fee. when I called to get the refund they didn't even care that I was canceling because their business model depends on the $45 fee.
I admit it was stupid not to not to research the company before using the service, but they have at statement "Authorized by the U.S. Department of State" on their site which gave me a false sense of security.
This company was given an F by the better business bureau (http://www.bbb.org/south-east-florida/business-reviews/passport-service/us-passport-online-in-palm-beach-gardens-fl-92016421)
They are ripping off a LOT of people. Even though they have disclaimers in fine print, I cannot help feeling like a victim and I'm sure there are legal problems with what they are doing.
This report was posted on Ripoff Report on 06/28/2012 07:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/uspassportonlinecom/Palm-Beach-Gardens-Florida-33403/uspassportonlinecom-decieved-me-into-paying-for-their-bogus-service-then-charged-45-can-904392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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