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Report: #1304723

Complaint Review: V L Health - Arizona

  • Submitted:
  • Updated:
  • Reported By: rxtechgirl28 — Midland Michigan USA
  • Author Confirmed What's this?
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  • V L Health Arizona USA

V L Health Volcan Health Complete RIPOFF Arizona

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I too fell for this online scam.  I ordered a bottle of a weight loss supplement.  i was told the bottle was free and I only had to pay 5.95 for shipping.

I did get the bottle and was charged the 5.95, but a few weeks later I noticed a charge for 59.95 that I did not authorize.  i immediately called customer service.  The man I talked to was very rude.  He did not listen to anything I said and just kept trying to push the product on me.

he told me that I had signed up for a 14 day trial and since I did not cancel within those 14 days, i got charged the original price for the bottle.  Nowhere on their website, emails, or shipping slip did I see anything about this.  I knew nothing of a 14 day trial or being auto billed monthly for 59.95. 

I demeanded a full refund repeatedly and asked for my account to be closed.  He Did close my account, but refused me the refund.  I asked to speak to a supervisor, he ignored me and just kept pushing the product.  I asked to speak to a supervisor again and he hung up on me.

I called back and got another man.  While he was at least somewhat polite, he too ignored my asking for a supervisor.  i finally gave up. 

This is not right.  There are companies all over the internet like this that are just out to scam people out of their hard earned money.  It needs to stop.

This report was posted on Ripoff Report on 05/10/2016 08:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/v-l-health/arizona/v-l-health-volcan-health-complete-ripoff-arizona-1304723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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