- Report: #1071481
Report - Rebuttal - Arbitrate
Complaint Review: Value City Furniture
Value City Furniture3355 Mall Loop Dr Joliet, Illinois USA
Value City Furniture Put money down on couch and now they state I have paid $0 Joliet Illinois
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I put over $200 down on a couch 3 years ago then every few months paid $20-50 on it. Just before the point of having it completely paid off, bedbugs appeared in my apartment and I did not want to bring in new furniture. I moved soon after into a studio, which did not allow for a couch. I soon forgot about the couch all together.
I called recently, since I am moving soon, to inquire about the couch. At this time I have paid over $400 on the couch and should owe just a small amount. I was informed that all of the money I spent went to service fees that were accruied since I skipped payments. They said that none of my money is in the account now and I would not get any credit for the money paid. They will not even give me store credit for what I have paid.
This report was posted on Ripoff Report on 07/30/2013 03:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Value-City-Furniture/Joliet-Illinois-60431/Value-City-Furniture-Put-money-down-on-couch-and-now-they-state-I-have-paid-0-Joliet-Ill-1071481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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