• Report: #717166

Complaint Review: value point distribution

  • Submitted: Wed, April 13, 2011
  • Updated: Wed, April 13, 2011

  • Reported By: allen — San Jose California Virgin Islands (US)
value point distribution
Internet United States of America

value point distribution never sent hard top to spa as ordered and paid for and then...broke off communication ,see their last email, Internet

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I ordered a spa from Value Point in November. After 4 months (!) the spa arrived without a hard cover. You can't get a live voice on their 1-800 # so all correspondence is by email. After an additional 6 weeks, here's the last email from V.P. (They gave up on me but they kept my money.)
"Steve" at Value point wrote [on April 11, 2011]:
 "Here is the contact for QCA the company I ordered the cover for.   I'm letting you handle it from now one.  You will have better luck since you are the customer.   I will not go any further on this."
Are they dishonest? Probably just inept. I've since found several similar complaints on line.

This report was posted on Ripoff Report on 04/13/2011 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/value-point-distribution/internet/value-point-distribution-never-sent-hard-top-to-spa-as-ordered-and-paid-for-and-thenbr-717166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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