- Report: #650363
Report - Rebuttal - Arbitrate
Complaint Review: Vanderbilt Mortgage and Finance, Inc.
Vanderbilt Mortgage and Finance, Inc.500 Alcoa Trail Alcoa, Tennessee United States of America
Vanderbilt Mortgage and Finance, Inc. Having difficulty modifying my mortgage, They will not follow Obama's guidelines on home modification Alcoa, Tennessee
*General Comment: Heat Pump and Payments
*Consumer Comment: "BANK SONG 11"...
*Consumer Comment: Companies have no moral imperative...
*Consumer Comment: "TURKEY SONG"...
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Turned into their Insurance company. The repairmen got the cheapest estimate he could find on a new heat pump which was a little over 4000.00. Did they pay the whole amt. NO. They sent me a check for half and then I had to sign the check and send it to them which they have not released the funds yet so that we can do a half a*s repair. I have lived here all summer with temps up to 100 degrees. Bought a window unit and living in my bedroom because the front of the house was so hot. Now winter is coming on and still no heat pump but they want their payments. I would not advise anyone to go through Vanderbilt to finance a hog lot. Until people stand up and fight back this is going to continue. We need to contact our Congressmen and force them to follow the guidelines that Obama set forth to keep people in their homes. I don't know what the BBB does about this but apparently nothing. Jim Clayton started this company and I can not count the times that he filed for bankruptcy but do they have any compassion for those of us that are struggling.
This report was posted on Ripoff Report on 10/13/2010 07:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vanderbilt-Mortgage-and-Finance-Inc/Alcoa-Tennessee-37804/Vanderbilt-Mortgage-and-Finance-Inc-Having-difficulty-modifying-my-mortgage-They-will-650363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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