Complaint Review: Vanilla Gift Card - Nationwide
- Vanilla Gift Card Nationwide USA
- Phone: 8777706408
- Web: Vanillagiftcard,com
- Category: Unusual Rip-Off
One Vanilla Prepaid Gift Card I placed monry on a vanilla gift card to pay a bill online and money was taken before i could pay bill. I reported the card in February 2016 and received an answer on May 17th that i will not be given a refund because i used the card in Orlando, Florida at a 7/11 store & I stay in Georgia ,7 hour drive, Nationwide
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I purchased a One Vanilla Gift card in Georgia in February 2016, before i can get home the money was taken off the card. i reported the card and was told it take 60 days to investigate the issue. After 60 I call the card company and they advise me they was still investigating my ticket number and to call back in 48 hours, after waiting 48 i caleed back and the investigation was still not completed so i called every day. On May 18, 2016 they toldme that a decision was made on the 17th and said i will NOT be refunded my money because i used the card in Orlando, Florida at a 7/11 Store on the day it was purchased. I'm NOT understanding because i'm 7 hours away from Orlando, Fla, My card was purchased in Georgia and i faxed ALL suportting documents that was need to CLEARLY show that this MONEY WAS TAKEN. I am a single low-income parent and this situation has caused me to have bill problems and issues with family members. I advise EVERYONE DO NOT purchase a One Vanilla Prepaid Card becuse they are full of ____________. They take your money and DO NOT want to replace it knowing you was a victim fo fraud.
This report was posted on Ripoff Report on 05/25/2016 10:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vanilla-gift-card/nationwide/one-vanilla-prepaid-gift-card-i-placed-monry-on-a-vanilla-gift-card-to-pay-a-bill-online-1307624. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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