• Report: #1127858

Complaint Review: Vanilla Reload

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  • Submitted: Mon, March 03, 2014
  • Updated: Mon, March 03, 2014

  • Reported By: rp1 — Oklahoma City Oklahoma
Vanilla Reload
P.O. Box 826 Fortson, Georgia USA

Vanilla Reload Misdirected Funds Fortson Georgia

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 Vanilla Reload Employee collected reload card information from me.Told me to call back in 30 minutes for funds to be loaded to my card. Funds were never loaded to my card. I was told funds were misdirected and there is nothing they could do for 3 days. Three days later issue not resolved. Went thru company channels to resolve issue, no results. Company appears to have no physical address listed. Based on conversations with company employees, this appears to be a very common occurance. so much so that they have what appears to be a very scripted set of proceedures in place to include supervisors with absolutely no power whatsoever, I have a loss of $1311.85

 


This report was posted on Ripoff Report on 03/03/2014 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vanilla-Reload/Fortson-Georgia-31808/Vanilla-Reload-Misdirected-Funds-Fortson-Georgia-1127858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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