- Report: #1165355
Report - Rebuttal - Arbitrate
Complaint Review: Vanilla Visa
Vanilla VisaPO Box 826 Fortson, Georgia USA
Vanilla Visa Vaniila Visa basically stole my money Fortson Georgia
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I purchased and registered a $75 Vanilla Visa gift card in April 2014. Bought one item on ebay for $14.82 shortly thereafter. When I tried to make another purchase several weeks later, the card was denied.
Puzzled, I called Vanilla Visa customer service. After I explained what had happened, the agent put me on hold for five minutes. After returning, he told me I could no longer use the card, that "someone" had reported the card as stolen.
My reaction - "What do you mean reported stolen? Who did that? It wasn't me and as the legal owner, aren't I the only person who can do that?" I gave him my name, address, dates I purchased and registered the card, the original purchase amount, name of the store where I bought the card, and the exact amount of my ebay transaction to verify I was card's legal owner, but none of that mattered. He said there was nothing he could do. Outraged, I said, "So I've done nothing wrong, but you're going to keep my money and there's nothing I can do?" He replied, "I'm sorry."
And that was that.
This report was posted on Ripoff Report on 07/27/2014 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vanilla-Visa/Fortson-Georgia-31808/Vanilla-Visa-Vaniila-Visa-basically-stole-my-money-Fortson-Georgia-1165355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.