• Report: #883079

Complaint Review: vapor-corp.com

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  • Submitted: Tue, May 15, 2012
  • Updated: Wed, May 16, 2012

  • Reported By: ken — phoenix Arizona United States of America
vapor-corp.com
Internet United States of America

vapor-corp.com E-Cig Fifty-One, Smoke51.com overcharge, advertised $4.95, charged bank account $109.67. Complete rip-off Internet

*Consumer Comment: Terms and conditions

*UPDATE Employee: Vapor Corp

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As advertised, product cost was $4.95. After receiving product that does not function correctly, I find my bank account was charged $109.67. After waiting on hold for 30 minutes, representative accused me of breech of contract. BO-Hunk!

This report was posted on Ripoff Report on 05/15/2012 11:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/vapor-corpcom/internet/vapor-corpcom-E-Cig-Fifty-One-Smoke51com-overcharge-advertised-495-charged-bank-acc-883079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Terms and conditions

AUTHOR: Ashley - (U.S.A.)

" Offer Terms: By clicking confirm my order, you agree to be enrolled in the 14 day trial offer for $4.95 which is the cost of shipping, and after the trial expires, you agree that your card will be charged $114.95 for the Starter Kit. Your refill cartridges will recur at $64.95 plus $9.95 for shipping and handling every month from the time of initial purchase until you cancel. You may cancel at any time by calling (888) 412-6086. Click here for Terms Of Service. "


You agreed to pay this charge if you didnt cancel it before the trial ended. Did you cancel it in 14 days?
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#2 UPDATE Employee

Vapor Corp

AUTHOR: Mia - (United States of America)

Hello Subscriber:

My name is Mia McCleod I am the Customer Relations Manager for Vapor Corp.  If you have a charge for $109.67 on your account for a trial kit, your order was placed with Lux E-Cig......not Vapor Corp.

Unfortunately, Vapor Corp can not pull up any of Lux E-cigs customers, however I have included their customer service contact information below:

LUX E-CIG
1602 Alton Road #565
Miami Bch,
FL  33139
877-766-5306

Again we apologize for any inconvenience you may have been caused. 

Sincerely,
Mia McCleod
Customer Service Manager
3001 Griffin Road
Fort Lauderdale, FL  33312
888-766-5351
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