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Report: #1168439

Complaint Review: VaporGod - Internet

  • Submitted:
  • Updated:
  • Reported By: Customer — Louisville Kentucky
  • Author Not Confirmed What's this?
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  • VaporGod Internet USA

VaporGod Poor quality, Caustic customer service Internet

*Author of original report: Update 2

*Author of original report: update

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I hope that all consumers are able to avoid this company, more likely, this individual.

I have ordered several shipments from vaporgod, all of the same flavors-  Cinnamon RedHots (now Cinnamon FireHots) Arctic Wolf, Green Apple, and Peppermint.

Many of my orders arrived with little to no flavor, some of which had odd chemical tastes to them.  Each bad batch went in the trash.

I contacted vaporgod support, without asking for any return/refund, to let them know of the issue.  I was verbally accosted and told to shove the ejuice up next to the stick in my a$$ for a few years, and the flavor might improve.

I was then encouraged to post my experience on the internet for my  'three friends to see'.

Buyer beware, the quality is questionable and may be dangerous.  No address exists for the company, no phone number, and the on-line customer service is deplorable.

 

This report was posted on Ripoff Report on 08/08/2014 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vaporgod/internet/vaporgod-poor-quality-caustic-customer-service-internet-1168439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
0Consumer
0Employee/Owner

#2 Author of original report

Update 2

AUTHOR: Customer - ()

POSTED: Friday, August 22, 2014

In response to recent threats of legal action by the above mentioned company, I beleive that it is in my best interests to clarify a statement that I made above.

Any and all ecigarette juices made by any and all manufacturers in the united states and otherwise should be considered potentially dangerous and harmful, not only due to the inclusion of potentially dangerous substances such as nicotine, but also due to the unknown dangers of accepting and using a product that is manufactured without regulatory oversight. I would further suggest that companies that choose to operate outside of the existing voluntary oversight committees should be considered as having a higher potential for mishappenings in the manufacturing process, potentially leading to increased risk of an inherently dangerous product. The risks involved in owning or using e-liquids include, but are not limited to, nicotine overdose due to improper mixing or blending, nicotine poisoning of children due to mishaps in containers/storage/shipping techniques, and the intake of unkown and potentially harmful chemicals or contaminants that may exist in any e-liquid substances. I personally consider these risks, among others, to increase when dealing with a company that assumes a closed-door, non-transparent manufacturing model.

Using e-cigarettes and e-juice is a choice that all consumers should make with the knowledge of the potential dangers. Choosing a vendor that accepts oversight seems to be the best current method of ensuring that a product will pose minimal danger to the end user. All e-cigarette users should know and understand the risks and dangers involved in inhaling substances that are not currently regulated, or approved by the FDA as formulated. Containers should be checked for leaks upon arrival, shipping packaging should be inspected for safety and protection from impregnation of unwanted chemicals during shipment, and where possible, nicotine levels should be verified through independent testing authorities when choosing a long term supplier.

The statement made in the original post claiming that vaporgod's ejuice "may be dangerous" is referring to the risks mentioned above, and applies to all eliquids manufactured by all companies, whether they choose to accept oversight or not.  The statement is in no way meant to suggest that vaporgod's eliquid has been tested and found to be more dangerous than any other e-liquid, only that all eliquid may be dangerous.  It is my opinion that companies not accepting oversight should be dealt with trepadatiously by consumers, particularly if irregularities in the quality control have been otherwise noted by the consumer.

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#1 Author of original report

update

AUTHOR: Customer - ()

POSTED: Thursday, August 21, 2014

As an update to this report, I would encourage all ecigarette users and prospectives to search for the seal of compliance with the american eliquids manufacturing association when choosing a vendor. This voluntary regulatory authority is working with the FDA to develop manufacturing procedures poised to ensure eliquids are appropriately prepared, mixed, and packaged.  Go to aemsa.org/members/ for more info, and to see a list of current companies in compliance with this quality and safety standard. 

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