- Report: #1099563
Report - Rebuttal - Arbitrate
Complaint Review: Vast Tech Suppport LLC
Vast Tech Suppport LLC2855 South Congress Avenue Delray Beach, Florida USA
Vast Tech Suppport LLC OMG Tech Help.com Promises Not Kept Delray Beach Florida
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This company promised fast, 24 hour tech support with money back guarantee. Money was paid in advance of service, with a better fee for 3 year plan paid in advance. After months of working with inadequately trained computer "experts", nonresponsiveness to calls, lack of adequate help on difficult issues, the service was discontinued.
The company Refused to give a a Full refund for the months of service Not received. The manager would not speak to the concern directly. Further calls are referred to tech service, instead of customer service.
This company is limited in it's expertise, does not carry through as promised, even though the sales pitch in the onset is very convincing. Do not believe a money back guarantee statement! Do not pay for ANY computer service in advance!!
This report was posted on Ripoff Report on 11/15/2013 11:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vast-Tech-Suppport-LLC/Delray-Beach-Florida-33445-7312/Vast-Tech-Suppport-LLC-OMG-Tech-Helpcom-Promises-Not-Kept-Delray-Beach-Florida-1099563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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