- Report: #1165783
Report - Rebuttal - Arbitrate
Complaint Review: Vaule Point Distribution
Vaule Point Distribution775 E. Blithdale # 529 Mill Valley, California USA
Vaule Point Distribution Vincent Paul, Crystal Lee, Steve Winston, Rodger Huse, Natalie Huse Rip Off / Scam / Lying Company Mill Valley California
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I ordered and paid for a stereo system/pop up speakers & a waterfall as an additional option ($ 500.00 vaule) to be installed my my hot tub and it was never done. I been calling and e-mailing them for over six months now. I just keep getting the same "round around game" with them. I have e-mails showing Value Point Distribution employees directly contradicting or stating non-factual statments why the items above were not installed. Up to todays date, nothing has been done yet..
I used my hot tub only three times (38 minutes total) and now the heater doesn't work. I been calling and e-mailing Vaule Point Distribution Services Rep., Rodger Huse for over four months now on this. I have a four year warranty on this hot tub and I have wasted a half of a year of it trying to get them to fix it. Up to todays date, nothing has been done yet...
I was told in an e-mail that due to the numerous delayed delivery dates changes by Value Point Distribution, I was to receive a compensation package consisting of 6 sets (12 each) of filters ($ 400.00 value) and an additional 3 year warranty ($ 399.00 value) beyond my one year worry free spa maintenance warranty ($ 279.99 vaule). Up to todays date, nothing has been done yet...
This report was posted on Ripoff Report on 07/29/2014 09:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vaule-Point-Distribution/Mill-Valley-California-94941/Vaule-Point-Distribution-Vincent-Paul-Crystal-Lee-Steve-Winston-Rodger-Huse-Natalie-1165783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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