• Report: #881366

Complaint Review: vechiclehistoryreport.com

  • Submitted: Fri, May 11, 2012
  • Updated: Mon, July 16, 2012

  • Reported By: Ironman — Duncan Oklahoma United States of America
Salt lake city UT. Internet Internet United States of America

CarInfo1.com REVIEW: CarInfo1.com clients feel confident & secure when doing business with CarInfo1.com. CarInfo1.com is committed to client satisfaction, most accurate vehicle information before buying used vehicles. CarInfo1.com committed to the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business.
*UPDATE: Carinfo1 provides the most reliable vehicle history report in the industry within minutes in most cases. CarInfo1.com recognized by Ripoff Report as a Verified Safe business. Customer satisfaction guarantee.

*UPDATE Employee: Misleading Information - Customer Service

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Editors UPDATE: Positive rating and recognition has been given to CarInfo1.com for its commitment to excellence in customer service.

CarInfo1.com is committed to ongoing customer satisfaction regarding the purchase of vehicle history reports. CarInfo1.com professional service agents will work with customers to find a mutually satisfying resolution for any problems or concerns. CarInfo1.com customer happiness is the company's number one priority.

To prove this commitment to CarInfo1.com customers, Customer Service Manager Josh F. is prepared to take any inquiries directly at [email protected] Josh had the following to say regarding this commitment to the CarInfo1.com customer base: "CarInfo1.com's greatest obligation is to our customers. We strive to make every single customer completely satisfied with our services and, when problems arise, also make them content with the solutions our customer service agents provide. CarInfo1.com is a trusted name for vehicle history reports, but we are also paving the way for timely and helpful customer service."

CarInfo1.com is so dedicated to customer care that the CarInfo1.com comment stream is updated 24/7 with the latest feedback from customers. Many positive reviews appear, including ones regarding vehicle history reports: "Short, sweet and to the point. Perfect." And even our customer service: "Happy with the results and promptness."

CarInfo1.com recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Reports review, CarInfo1.com has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great customer experience.

In summary, after our investigation, Ripoff Report is convinced that CarInfo1.com is committed to quality delivery of services resulting in total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.


As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them. In order to confirm that complaint was resolved, Ripoff Report emailed the authors of all the Reports posted about CarInfor1.com to insure all complaints were resolved to the complete satisfaction of their customers..:


 vechiclehistoryreport.com vehiclehistory247.com carinfo1.com SCAM! Tell you can get Vechicle report for $1.00. Billed credit card for $29.95 although couldn't find  Internet

Thought I was buying a vechicle report for a $1.00 , but was billed $29.95 even though report said it was unable to find such vin#. After calling and questioning billing was told it was a 7 day trai for $2.95 not $1.00. Was told I was billed the $29.95 because I didn't cancel my trail period after the 7 days and that was there terms of agreement which I don't recall seeing anywhere in the request. If this isn't a scam or ripoff I don't know what is. No name of company shows on billing, just car report, Although it does have a phone#. The 2ND report I did , did show the $29.95 but that was for new members , but showed I had a credit (couldn't find vin on first requst a month earlier ?) so I didn't expect to be charged the $29.95. I This company seems to have several listings under other names, carinfo1.com seems to be name they'll tieded to. They seem to have a lot of fine print if you can find it. Also when you call customer service they'll hard to understand and was told to call back LATER ???!!!

This report was posted on Ripoff Report on 05/11/2012 10:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/vechiclehistoryreportcom/internet/CarInfo1com-REVIEW-CarInfo1com-clients-feel-confident-secure-when-doing-business-with-881366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Misleading Information - Customer Service

AUTHOR: JoshCustomerService - (United States of America)


I am Josh from Vehicle History Lookup (Carinfo1), the customer service manager. I have read your post and see you have concerns
regarding vehiclehistory247.com and vehiclehistoryreport.com. I believe there has been a mistake and would like to inform you that this is not our company(carinfo1) and we not offer a trial membership or charge $29.95. If you need additional
supporting documents or any other information, please contact me personally at [email protected] .

We want resolve this issue at the soonest time possible.

Thank you for your time,

Josh (Customer Service Manager)
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