• Report: #881366

Complaint Review: vechiclehistoryreport.com

  • Submitted: Fri, May 11, 2012
  • Updated: Fri, February 26, 2016

  • Reported By: Ironman — Duncan Oklahoma United States of America
vechiclehistoryreport.com
Salt lake city UT. Internet Internet United States of America

 vechiclehistoryreport.com vehiclehistory247.com carinfo1.com SCAM! Tell you can get Vechicle report for $1.00. Billed credit card for $29.95 although couldn't find  Internet

*UPDATE Employee: Misleading Information - Customer Service

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Thought I was buying a vechicle report for a $1.00 , but was billed $29.95 even though report said it was unable to find such vin#. After calling and questioning billing was told it was a 7 day trai for $2.95 not $1.00. Was told I was billed the $29.95 because I didn't cancel my trail period after the 7 days and that was there terms of agreement which I don't recall seeing anywhere in the request. If this isn't a scam or ripoff I don't know what is. No name of company shows on billing, just car report, Although it does have a phone#. The 2ND report I did , did show the $29.95 but that was for new members , but showed I had a credit (couldn't find vin on first requst a month earlier ?) so I didn't expect to be charged the $29.95. I This company seems to have several listings under other names, carinfo1.com seems to be name they'll tieded to. They seem to have a lot of fine print if you can find it. Also when you call customer service they'll hard to understand and was told to call back LATER ???!!!


This report was posted on Ripoff Report on 05/11/2012 10:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/vechiclehistoryreportcom/internet/nbspvechiclehistoryreportcom-vehiclehistory247com-carinfo1com-SCAM-Tell-you-can-get-881366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Misleading Information - Customer Service

AUTHOR: JoshCustomerService - (United States of America)

Hello,

I am Josh from Vehicle History Lookup (Carinfo1), the customer service manager. I have read your post and see you have concerns
regarding vehiclehistory247.com and vehiclehistoryreport.com. I believe there has been a mistake and would like to inform you that this is not our company(carinfo1) and we not offer a trial membership or charge $29.95. If you need additional
supporting documents or any other information, please contact me personally at josh@vehiclehistorylookup.com .

We want resolve this issue at the soonest time possible.

Thank you for your time,

Josh (Customer Service Manager)
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