• Report: #1000566

Complaint Review: vehiclehistorys.com

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  • Submitted: Mon, January 21, 2013
  • Updated: Sun, February 03, 2013

  • Reported By: Julie — Redmond Oregon United States of America
vehiclehistorys.com
Internet United States of America

vehiclehistorys.com USRECORDFEE.com MyFreePlan.com authorized a $1.00 record fee for an online birth record I never received. I checked the recent activity on my Visa and found that I had also been charged $19.95 for a vehicle history. I am disabled, Internet

*Consumer Comment: myfreeplan.com

*REBUTTAL Owner of company: Refund Request - Please Email

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I was charged $19.95 for a vehicle history that I did NOT authorize! I requested an online birth record and authorized a Record Fee of $1.00. When I never received anything I got online to check the activity on my Visa where I found the $1.00 fee as well as a  fee for $19.95 that was taken out by USRecordfee.com. When I got on their website I spoke online with a customer service person who told me my "account" would be closed, I wouldn't receive anymore debits and that they would reimburse me.

As of today, nothing has happened! I got on line yesterday and once again was told the exact same thing as before. Yet I have not received anything. I am disabled and live on a very fixed income, this is wrong on so many levels! People beware! This has definately affected me in a very negative way and because of it I will not be purchasing anything online again. And I hope those responsible are blessed with the Karma they so have coming!  

This report was posted on Ripoff Report on 01/21/2013 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/vehiclehistoryscom/internet/vehiclehistoryscom-USRECORDFEEcom-MyFreePlancom-authorized-a-100-record-fee-for-an-o-1000566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

myfreeplan.com

AUTHOR: Linda - (United States of America)

I ordered a background check on January 2nd and thought that I was paying a one time fee of 1 dollar.  I just recieved my credit card statement for Febuary and saw a charge for 19.95.  Idid not agree to any membershi ,and I did not recieve any reports.  I am going to try to cancel the account.
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#2 REBUTTAL Owner of company

Refund Request - Please Email

AUTHOR: JoshCustomerService - (USA)

Dear Julie,

Please email us at manager@usrecordfee.com and we can make sure your refund request has gone through. Our apologizes for any inconveniences.

Thank you,

Customer Support
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