Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1141002

Complaint Review: Verizon FiOS - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Mike73 — Gaithersburg Maryland
  • Author Not Confirmed What's this?
  • Why?
  • Verizon FiOS Nationwide USA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I signed up at a Verizon tent they had setup for my neighborhood and was lied to by the sales rep. He promised he'd have all the fees waved, and I ended up getting hit approx. $150 fees. I contacted the rep several times and he said he'd fix it, but he never did. I was also told by the same rep that if I wanted to swap equipment it was an easy process. It may be, but it turns out that there is a fee attached to almost anything you change with verizon.

If you have replacement equipment mailed to your home there is a $20 fee, if you show up to their store w/o calling first there is a $10 fee; I think there is a fee for lowering service levels but I couldn't tell because the bill was too confusing. Also, when our phone was switched over I started getting at least 10 additional telemarketing calls a day. I called to complain and they wanted me to un-list my number, for a $4 monthly fee.

This report was posted on Ripoff Report on 04/23/2014 06:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-fios/nationwide/verizon-fios-free-bundle-install-gaithersburg-md-1141002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

I've been on the Do not call list

AUTHOR: Mike73 - ()

POSTED: Wednesday, April 23, 2014

I've been on the Do not call list for years. The problem started within days of switching to Verizons FiOS phone.

Respond to this report!
What's this?

#1 Consumer Comment

For do not call

AUTHOR: MochaG - ()

POSTED: Wednesday, April 23, 2014

For do not call, go to do-not-call site which is provided by the government, and register your phone number. You have to have your number registered at least 30 days before you can start reporting the tele-marketing phone call. The government will pursue the matter for you once they get enough complaint for the phone number. You do not need to pay the monthly fees because others can still call you even though your phone is unlisted from Verizon. Hope this help...

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now