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Report: #1341567

Complaint Review: Verizon Wireless At Vista Ridge - Lewisville, TX 75067 Texas

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  • Reported By: BOGNER — Highland Park Texas USA
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  • Verizon Wireless At Vista Ridge 2403 S Stemmons Fwy #107 Lewisville, TX 75067, Texas USA

Verizon Wireless At Vista Ridge THis PHONE Is OUT OF ORDER! Lewisville, TX 75067 Texas

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BEWARE--YOU'VE Been WARNED!

I went into Verizon to check out the service they could provide for me, basically "SHOPPING AROUND" for the best prices... Before I went to Verizon I was with ATT for 8 years, and my wife suggested we should see if we could get a better deal else where. We where paying 165.00 per month with ATT, unlimited long distance, unlimited texting, 3GB of internet for 2 phone lines per month.

  When I went into Verizon (In Lewisville Tx.) they said I could get 2 Iphone 6 PLUS Phones for $100.00 per phone on a trade in of our old phones and they would match the price of ATT and also give us 4GB of service instead of 3GB per month. the sales lady also said since we where new customers we where eligible for 2 "FREE" I repeat "FREE" Samsung Pads -- NO CHARGE--I told her I didnt want them because we would probably never use them, she INSISTED that we should take them because they where FREE and if we didn't want them we could sell them on ebay or craigslist.... I said fine Ill take them if they are "FREE"........

  The next month when we got our first bill in the mail it was a WOPPING $385.00! I ALMOST S*** MY PANTS, I called Verizon and asked them what the situation was--they said we had two Samsung pads on our bill with the phones, I said they were supposed to be FREE--she said they where free BUT THE SERVICE ISN"T--You have a 2 year contract on the pads along with the phones which makes the total monthly bill $385.00 per month!! 

  To make a long story short we ended up paying them out for our 2 year contract--NEVER USING THE PADS, the lady that gave them to me was a Commision SALES PERSON and makes her money by getting what ever she can out of us, and lieing and cheating to give us anything and everything she can, the contracts signed where not 100% undertandable at the time of signing, and where missleading and falsely stated....

  We closed our phone account after 2 years to the day, and then to our suprise we get a bill in the mail a month later for 85.00 from Verizon--The stated that we turned our phones off but not the SAMSUNG PADS and owed them money--BUT I CLOSED MY ACCOUNT! I stated--SHE SAID: for the phones yes, not the pads! At that time I told her to turn them off and close the account in full.. She CLAIMED she would to just that, and I went over to the Lewisville location to pay the 85.00 and be done with them!! BUT WAIT--We're NOT THROUGH!!!!!!!

  A month later I get another bill--for the sum of $165.00 for the same bulls***! The lady on the phone from last month didn't close the account and left it open only to charge me again for something I was supposed to get for FREE and paid for it for 2 long plus years.. This time I got email confermations that the accounts where closed and I told her I wasn't going to pay the bill---her RESPONSE was:  If you don't pay your bill we will sell your account to a collection agency and it will go on your CREDIT REPORT that you OWE US MONEY, so You BETTER PAY IT For Your Own Sake!! I was steaming out the ears with FIRE!  I went over to the Lewisville location and AGAIN PAID THEM MONEY FOR SOMETHING I DIDN"T OWE! 

  THE CONCLUSION:

  Stay as far away from VERIZON WIRELESS PHONE SERVICES as possible--DO NOT DEAL WITH THESE PEOPLE, they are Liars and Cheats and will do anything and everything in their power to make you sign a contract to RIP YOU OFF!!! You HAVE BEEN WARNED!!!!

This report was posted on Ripoff Report on 12/05/2016 06:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless-at-vista-ridge/lewisville-tx-75067-texas-75067/verizon-wireless-at-vista-ridge-this-phone-is-out-of-order-lewisville-tx-75067-texas-1341567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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