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Report: #1299410

Complaint Review: verizon wireless - Nationwide

  • Submitted:
  • Updated:
  • Reported By: cjs68 — Pennington Gap Virginia USA
  • Author Confirmed What's this?
  • Why?
  • verizon wireless Nationwide USA

verizon wireless bait n switch of iphones trenton, new jersey Nationwide

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we wanted to buy an iphone for a prepaid account thru verizon. we called them and ordered one, paid for it with our credit card. all went well.

 

but a few days later verizon, even though thry took their money within minutes of the purchase informed us they werent going to send us the phone we paid for, their excuse, "they had a change in policy".

 

problem was we wanted the phone we paid for. they told us theyd refund the money within two weeks, but if we wanted the phone, we wiuld have to go to a physical store to purchase one. meaning, we ended up paying twice the amount of money for the same phone verizon refused to send.

this is classic bait n switch, which is illegal. verizon should refund us the difference from what we originally paid from what we ended up paying at the store for the same phone.

This report was posted on Ripoff Report on 04/12/2016 04:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/nationwide/verizon-wireless-bait-n-switch-of-iphones-trenton-new-jersey-nationwide-1299410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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