Verizon Wireless is a huge scam! Stay away from these guys! Their business practices are highly unethical if not illegal. New York Nationwide

People DO NOT use this company for any wireless services! Trust me you will regret it in the long run. They are a total rip off and their business practices entrap you.

 In April of 2013 I signed up for a Verizon Jetpack wireless card. I signed up for a 2 year plan. The device was about $50 and the service was supposed to be about $35 per month.

After April every month I saw my bills creeping higher and higher so I called into Verizon and asked what was going on.  First of all there were all these hidden charges in the contract and then secondly anytime I was going over the usage amounts theirs rate were astronomical. On averaging I was being billed about $70 per month. I bit the bullet and said fine as I was under a contract (False advertising)

 Months after I then saw my bills going to over $200. I then called into Verizon and said how I stop overages. I wanted to put a cap on my account and If I went over that cap, the wireless card should not work.  Verizon said to put a cap on the account I would need to sign up for the family plan for an extra $5 per month. I signed up for the plan and their representative walked me through setting it up.

 In the months following I was shocked to see my bills were still high one bill was $275 and another was $811! I called into Verizon and said what was going on. After speaking to numerous people and getting the run around I was told that I may have not put the cap on properly. I complained and asked for the voice recordings as their representative walked me through the process. They never provided the call recordings. I told them I work in I.T and know for a 100% that I placed the cap on my account.

 You will all see this happen with Verizon, it is their standard business model. If you complain you will have to explain your story to multiple people and they will keep you on hold all day. One day I started my complaint at 11 am in the morning and was still on the phone 4 hours later. They basically assume everyone will give up and not pursue their complaints. They are right nobody has time. Anyway now they have put my account into collections and my credit rating has gone from 820+ to less than 640.

 At the end of the day don’t put up with their unethical business practices. Go with AT&T, T-Mobile or Sprint you will be much better off on the long run.

 I will be contacting the F.C.C and pursuing legal action against them.