• Report: #1125735

Complaint Review: VERIZON WIRELESS

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  • Submitted: Sat, February 22, 2014
  • Updated: Tue, February 25, 2014

  • Reported By: normalman63 — Windsor Vermont
VERIZON WIRELESS
PO. Box 4003 Acworth, Georgia USA
  • Phone: 1-(800)-922-0204
  • Web:
  • Category: Internet

VERIZON WIRELESS Verizon Jetpack Blocking Other Wireless Connections, even when disconnected Acworth Georgia

*Author of original report: Sorry to hear....

*Author of original report: VERIZON WIRELESS

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Verizon Wireless Jetpack blocks other Wireless Connections, even when the Jetpack is disconnected. It seems that Verizon is trying to control the internet.  The best thing to do is not to use the Jetpack, if I do not wish to see the  page that  says "Verizon has blocked your connection to   Google or wherever you are searching.  A  pitiful waste of  $50 per month. I have no phone, and I have to use a  soon to be outmoded  payphone  to communicate   with them.    They tell me to  fiddle around with the back of the  Jetpack with a paper clip. The   "Verizon " page that  does the blocking   has  a  scary  look to   it.  They have me tied up with this thing  until  January,   2015.  Does anyone   know how  to get out of paying  their   ridiculous   $175  termination  fee???   It sounds like Verizon  wants  to control the internet  AND  take your  money.      


This report was posted on Ripoff Report on 02/22/2014 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/VERIZON-WIRELESS/Acworth-Georgia-30101/VERIZON-WIRELESS-Verizon-Jetpack-Blocking-Other-Wireless-Connections-even-when-disconnec-1125735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 Author of original report

Sorry to hear....

AUTHOR: normalman63 - ()

      I am sorry to read about your issues with Verizon.  I had one of their jetpacks and I have a past due balance that I was paying off. Without going into detail, my payments were not satisfactory for Verizon. I literally got sick of dealing with these people. Their customer service people were threatening to send my account to collections if I did not meet "their" payment  specifications.  It sounds like Verizon was fooling around  with your data increments in a scheme to collect more money from you

  I am cancelling my contract with these people . First  they, engage in the gatecrashing of my computer by displaying the "Verizon"   page so I cannot access the internet otherwise .  Then Their are issues with billing and the threats to send accounts to collections.  The fact is even if you send these people $5 a month shows due effort on the part of the consumer to pay off old debt, in the case of a cancelled contract

                                                                                                                                                                                   

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#2 Author of original report

VERIZON WIRELESS

AUTHOR: normalman63 - ()

I simply got sick of dealing with the people at Verizon and cancelled my contract. I had been paying on my past due balance, but it was not good enough for them They say they will send me a bill for $145 . I asked them if I could pay this off in installments . They say No. It may end up in collections if the $145 is not received by a certain date. This is one stinky way of doing business . First they engage in gatecrashing my computer and generally trying to generate all internet traffic in their direction. Verizon accomplished this by showing a creepy administration page that blocked all other internet connections I had. Then they threaten to disconnect and charge a re-connection fee even if due effort was being made to pay off any past due balance. Then with cancellation, they charge a fee, and threaten to send to collections if the fee is not paid in full.  Verizon Wireless' contracts and fee and business practices end up causing some real problems for consumers. Most companies would allow the consumer to pay off past due balances and fees in installments, and not threaten the consumer with sending the unpaid portion to collections. I could see them using the collections route if due effort was not being made to pay off the balance. In this case due effort was being made to pay off the balance. I was still threatened with collections, even though I tried to calmly negotiate with them. As I read some of the other reports here , others have had issues of one type or another with this company.

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