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Report: #1294864

Complaint Review: Verizon Wireless - Bakersfield California

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  • Reported By: Bako Dan — Bakersfield California United States of America
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  • Verizon Wireless 1220 Oak St Bakersfield, California USA

Verizon Wireless Verizon Verizon Wireless only cares about making money, not their customers!!! Bakersfield California

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The Verizon Wireless Home phone system and 4G internet is a pathetic joke!!!  I was told it would work just fine for a business with multiple lines.  NO, NO, NO, THAT WAS A LIE AND IT IS A HORRIBLE SYSTEM!!!  Here is a list of some of the problems we have experienced with this phone system:
1). Our business phones will not begin ringing until the third ring - many callers will hang up    after the third or fourth ring.
2).  The reception is very poor at times
3).  I can not use my fax machine with this phone system
4). Outgoing calls will not completed if you pause for more than a few seconds when dialing
5). "Call Waiting" makes a very loud, horrific noise in your ear when a call comes in
6).  Having incoming calls roll over to a second line is not possible with this system
7).  The 4G has slow internet speed with excessive lag & buffering
8).  There can be major overage charges for internet ($100+)

I have spent HOURS on the phone with several Verizon Wireless Customer service and tech support agents with no solutions.  Verizon Wireless is aware of all the problems although they continue to sell this phone system as a great phone system alternative.  Shortly after getting the Verizon Wireless home phone system, I received an email from Verizon Wireless asking me to review their product. I did and Verizon Wireless rejected my HONEST online review of their Home Phone System and continues to market it as a great product with what I believe to be fraudulent 4 star reviews.  Verizon Wireless is know for locking people into contracts, poor customer service and overage charges on data.  I will be talking to a lawyer about filing a lawsuit against Verizon Wireless for the thousands of dollars I have lost from this horrible phone system.  Do yourself a favor and AVOID VERIZON WIRELESS!!!
 

This report was posted on Ripoff Report on 03/20/2016 07:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/verizon-wireless/bakersfield-california-93304/verizon-wireless-verizon-verizon-wireless-only-cares-about-making-money-not-their-custom-1294864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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