- Report: #912452
Report - Rebuttal - Arbitrate
Complaint Review: verizon wireless
verizon wirelessInternet United States of America
verizon wireless Mailed Black Berry Storm 1 phone 06/2010 via Fed Ex and insured and mailed Black Berry Storm 2 , Internet
When I got to the post office the clerk informed me that the zip code on the label didnn't exist and therefore she put the correct zip code on the package. Several months go by and I'm still getting billed so I called a customer service rep and still did not get any solutions. The next bill I got, they sent me to a collection agency and I'm hurt because as long as I was with Verizon, I never missed a payment and paid my bills on time. Now I'm being harassed by the creditors calling me in the am and pm hours. Now the customer care department is directing me to the creditors saying they can't help me. When I contacted the Verizon Recovery department the only thing they told me was the ESN number doesn't match and I was directed back to the Creditors or Recovery, I'm Fed up. Please Help! Thanks.
This report was posted on Ripoff Report on 07/15/2012 03:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/verizon-wireless/internet/verizon-wireless-Mailed-Black-Berry-Storm-1-phone-062010-via-Fed-Ex-and-insured-and-mail-912452. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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