- Report: #1124281
Report - Rebuttal - Arbitrate
Complaint Review: Verizon
Verizon DSL internet Speed Scam Nationwide
*General Comment: problem solved...
*Consumer Comment: Confirm this report
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I am paying for DSL speed that is 1 mbps to 3 mbps. My internet is very slow. So I called Verizon and a speed test was done. Well, I am getting 1.02 mbps. According to the rep. i spoke with, that is sufficient according to the deal being provided, because it is above 1 mbps. hold on, I said, 1.02 is not sufficient for me, and a far cry from 3 mbps. As a consumer, i am getting very bad service. i am being given a thid of the maximum I might get for this same price. I requested that they at least give me 2'mbps. At least I could live with that.
Verizon is really scamming and misleading customers with this offer. They should do right. shame on them!!
i asked to speak with a supervisor and was told that my complaint and request for faster speed would be forwarded to a supervisor. Meanwhile, I will prepare to look elsewhere for better service from amcompany that wants to provide better service.
This report was posted on Ripoff Report on 02/17/2014 04:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verizon/Victorville-California-92395/Verizon-DSL-internet-Speed-Scam-Nationwide-1124281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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