• Report: #706220

Complaint Review: VESTA *AT&T PREPAID 800-2247679 OR

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  • Submitted: Tue, March 15, 2011
  • Updated: Thu, March 31, 2011

  • Reported By: Charlotte — Washington Connecticut United States of America
VESTA *AT&T PREPAID 800-2247679 OR
Tigard, Oregon United States of America

VESTA *AT&T PREPAID 800-2247679 OR Entered $ 63.45 on my Visa credit cardd for prepaid phone. I paid last Oct. for a year. Hardly ever use phone-no cell service in the town. Tigard, Oregon

*UPDATE Employee: Vesta e Customer Support

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Placed $63.45 charge in my Visa card. Feb. 12,2011,  without my knowledge. Have never heard of them. I pay once a year, and have paid last Oct. Hardly ever use cell phone because we don't have service in our town. Where did this company come from?
 
CHARGES TO YOUR CREDIT CARD If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here. Remember… Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action. And good luck… Let us know how you do! ED Magedson – Founder RipoffReport.com Author of www.ripoffrevenge.com Rip-off Report PO Box 310, Tempe, Arizona 85280

This report was posted on Ripoff Report on 03/15/2011 09:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/VESTA-ATT-PREPAID-800-2247679-OR/Tigard-Oregon-/VESTA-ATT-PREPAID-800-2247679-OR-Entered-6345-on-my-Visa-credit-cardd-for-prepaid-p-706220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Vesta e Customer Support

AUTHOR: Vesta ecustomer support - (USA)

Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our "A" rating by the Better Business Bureau.

If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email  ecustomersupport@trustvesta.com or call toll free 888-440-9956.  A representative will be glad to assist you.
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