- Report: #1141483
Report - Rebuttal - Arbitrate
Complaint Review: Vesta-Boost Prepaid
Vesta-Boost Prepaid11950 SW Garden Pl Portland, Oregon USA
Vesta-Boost Prepaid Charged my Amex card $42.50 for something I knew nothing about. Portland Oregon
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When reviewing my latest Amex credit card bill I came across an unrecognized charge of $42.50 from a company identified as "VESTA *BOOST PREPAI888-490-9958 OR".
I called the 888-490-9958 number and after what seemed like a half hour wait I was connected to a service representative. I described my concern and asked what the charge was for. He told me it was for additional time on my Boost Mobile phone. I don't have a Boost phone, nor does anyone else in my household, and I told him that.
He asked me for my name and the Amex card number on which the charge was placed which I told him and after a short wait said he couldn't find that name or Amex number in his system and then went on to say that there was nothing more he could do and that I should take the matter up with Amex.
So, I called Amex and filed a complaint with them. I am pretty confident that my claim will be allowed as Amex has always treated me with class.
Googling for "Vesta Boost" brings up scads of reports of incidents like mine, and I hope some authority clamps down on Vesta Boost.
This report was posted on Ripoff Report on 04/24/2014 02:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vesta-Boost-Prepaid/Portland-Oregon-97223-8248/Vesta-Boost-Prepaid-Charged-my-Amex-card-4250-for-something-I-knew-nothing-about-Portl-1141483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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